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Amazon prime

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Chris Stam
Visitor

Joined TalkTalk on December 17th last year. Received an Amazon prime code. Entered code into Amazon and was told the code had already been redeemed. Had countless calls and online chats regarding this issue. Latest information was code delivery on the 10th of January 2020. No code received. This prime offer was the only reason I added TalkTalk TV to my internet package.  Very disappointed. Not sure what to do next. 

Community Team

Hi @Chris Stam

 

Thanks for your post, sorry that you are having problems.

 

If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your  account.

To do this go into 'my settings' then 'personal information' then add your details.

Thanks