For OCE Karl - about TV thing @OCE_Karl
please check u pm for the info as could not post pubic as Andy told me not to last time.
Seems u the tv box does not like the item i tired to do.
Hope u can help sort out why it does not. more info on it in my pm to u due to personal info included.
Joe
Hi Joe
I'll reply to your PM now.
Karl.
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No Problem 🙂
Karl
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Hi still the same thing been used message
Hi @hosay299
sorry for the delay, I've been off for a couple of days.
I'll drop you a PM now.
Thanks
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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done the thing but when i tried it on my computer on the site it comes up with a different message tryed to send it on here but some reason the site did not send it
@OCE_Karl Not happy why dod u say the system had been sorted out as on my bill show the acttrall charge for the item.
what where u looking at saying the system had done the change
Please can u look at the bill again as i have done a cost check and it adds it up correct with the item
Hi
Don't worry, I'll take care of this for you. The TV database did initially show payment type as voucher so I thought this had gone through ok.
I can see the charge on the bill, so I've added this credit back to your account manually now.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE