For OCE Karl - about TV thing

[hosay299]

For OCE Karl - about TV thing @OCE_Karl

please check u pm for the info as could not post pubic as Andy told me not to last time.

Seems u the tv box does not like the item i tired to do.

Hope u can help sort out why it does not. more info on it in my pm to u due to personal info included.

Joe

[OCE_Karl]

Hi Joe

I'll reply to your PM now.

Karl.

[hosay299]

@OCE_Karl Thanks will try the new thing later today and see if that fixs the old one

[OCE_Karl]

No Problem 🙂

Karl 

[hosay299]

@OCE_Karl

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Hi still the same thing been used message

[hosay299]

@OCE_Karl still the same thing see pm for more info on what I have done

[OCE_Karl]

Hi @hosay299

sorry for the delay, I've been off for a couple of days.

I'll drop you a PM now.

Thanks

Karl. 

[hosay299]

@OCE_Karl

done the thing but when i tried it on my computer on the site it comes up with a different message tryed to send  it on here but some reason the site did not send it

[hosay299]

@OCE_Karl  Not happy why dod u say the system had been sorted out as on my bill show the acttrall charge for the item.

what where u looking at saying the system had done the change 

Please can u look at the bill again as i have done a cost check and it adds it up correct with the item

[OCE_Karl]

Hi

Don't worry, I'll take care of this for you.   The TV database did initially show payment type as voucher so I thought this had gone through ok.

I can see the charge on the bill, so I've added this credit back to your account manually now.

Thanks

Karl. 

[hosay299]

@OCE_Karl thanks