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Powerline adaptors

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8 REPLIES 8
Highlighted
Participant

Hi, I have just renewed my contract and have taken delivery of a new hub router. The router is working Ok but the powerline adaptors for my TV box have given up. I have gone through all the recommended fixes, resetting, re paring etc but they are quite old and have given up. I would really appreciate it if you could sort me out.

All the best,

Bruce Kay 

Rog
Highlighted
Community Team - TT Staff

Hi

 

I'll get a set of adapters out to you.

 

Regards,

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Highlighted
Participant

Thanks very much Karl 👍😊

Rog
Highlighted
Community Team - TT Staff

No Problem 🙂

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


STAY HOME      -      PROTECT THE NHS      -      SAVE LIVES

Highlighted
Participant

Powerline  adaptors arrived today Karl, up and running again. Great service as usual, Thanks again.👍😊

Rog
Highlighted
Community Team - TT Staff

Glad to help.

 

Regards,

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


STAY HOME      -      PROTECT THE NHS      -      SAVE LIVES

Highlighted

I’ve got a set of powerline adaptors and I have plugged them in and they are keep flashing and I don’t know what to do 

Highlighted
Visitor

Hi Karl,

 

just seen your message about helping someone out with a powerline adapter problem.  I'm also having a problem with one of mine (no lights even after trying all the hints on the website).  Can you sort out my problem or point me in the direction of where to get it replaced?

 

Thanking you in anticipation

 

Lynchy

Highlighted
Community Team - TT Staff

Hi

 

If you start your own thread (new message), wed love to help.

 

Weve found that posting in someone elses conversation makes it harder to follow when looking for an answer.

 

Its easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

 

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

 

Thanks

Karl

 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


STAY HOME      -      PROTECT THE NHS      -      SAVE LIVES