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TV box not recording/freezing and turning off

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3 REPLIES 3
Parkerjacket
Conversation Starter

Good Afternoon ,

 

We have been having loads of issues with our youview recording box , we have spoken to tt and reset box numerous times and they have advised a new box will be sent and an email confirmation would be sent to advise this.

 

We have not had any email so just wanted to make sure that a new box would be sent.

 

Regards

 

 

Community Team

Hi

 

I can see the advisers note on the account regarding a replacement TV Box.

 

I'll make sure this is dispatched today.

 

Thanks

 

Karl. 

Parkerjacket
Conversation Starter

Thankyou

Community Team