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Youview box has stopped

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7 REPLIES 7
Canveyboy
First Timer

My Youview box has stopped working over a month ago,factory reset not working, it just wont wake up, the blue and red lights keep going back and forth.

Canvey
Community Team

Hi

 

I'll swap out the TV box for you, one is on the way.

 

Thanks

 

Karl. 

Canveyboy
First Timer

Hi Karl,

Thank you for your quick reply, I have received the new box and have sent the old box back. 

Have a great Christmas........ Canvey Boy 

Canvey
Community Team

Hi

 

Glad to hear the new box arrived safely.

 

Regards,

 

Karl. 

Joop67
First Timer

My Youview box also stopped working about a week before Christmas.  I have tried resetting it, but it still won't wake up.   As above, the start-up lights just keep going back and forth.

Community Team

Hi Joop67,

 

I'm sorry to hear this. Please can you create your own thread and we can look into this further for you.

 

Thanks

 

Joop67
First Timer

Don't know how to create a new thread.

ferguson
Community Star