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Youview box has stopped

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3 REPLIES
Canveyboy
Sightseer

My Youview box has stopped working over a month ago,factory reset not working, it just wont wake up, the blue and red lights keep going back and forth.

Canvey
Community Team

Hi

 

I'll swap out the TV box for you, one is on the way.

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars


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Canveyboy
Sightseer

Hi Karl,

Thank you for your quick reply, I have received the new box and have sent the old box back. 

Have a great Christmas........ Canvey Boy 

Canvey
Community Team

Hi

 

Glad to hear the new box arrived safely.

 

Regards,

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars


OCE's Hours of Operation - Mon to Fri 8am to 4pm. Urgent issues outside these times, please use Live Chat

Make Broadband Better - Join The Sam Knows Trial