It's ridiculous, I've waited for my voucher of 75.00 still no reply, I've contacted talktalkawin! And it stated l either spelt it wring or there's no such email, I'm fuming on top of the problems I've been having with talktalk broad band, I'm really thinking of leaving !!
Hi @Tania Bradley Welcome to the community group the team on here a great better than phone team.
u just need to fill in ur profile on here so they can check it out and sort it out
If u can please post in the Broadband or fibre section as they will help sort out what is going on there.
Please post in the above area depending on if u have normal broadband or fibre broadband
They can be found here
as they do not full look in here that often
A bite of info of Forum:
The forum is not real-time 24/7 support, so depending on how busy they are & how many are working at any one time, this can take 24 - 48 hrs (excluding weekends & limited cover on Bank Holidays). Alternatively, you can call the call centre or use online chat. The posts are responded to in time/date order, oldest first. So the fewer entries you make on your thread now, the sooner they will pick it up.
To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture then click on "My Settings" followed by:- Personal Profile > Personal Information
Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.