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Final demand

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1 REPLY 1
Dave 3
First Timer

Anyone help me out on this I was a customer I had two accounts at different addresses cancelled one when I moved then other I changed the name of the account holder 2 years ago they have since changed to different supplier and received a final bill after the new supplier took over in April I've tried 3 times to get answer of what to do but getting know were they are asking for a password which I cant remember as it was 2 years ago they have sent me a dept recovery letter to that old address that I haven't lived there for 2 years anyone can help with this mess up by talk talk now rather angry

OCE_Arne
Community Team - TT Staff

 

Hi @Dave 3

 

Thanks for your post, sorry that you are having problems.

 

If you would like us to look into this, please can you update your community profile to include your home telephone number or the account number, we will then be able to have a look at your  account.

To do this go into 'my settings' then 'personal information' then add your details.

Thanks