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Return envelope for replaced equipment

Submitted by Weevie 01-03-2020 | 4 Comments

Status: Delivered
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You would have thought that in these "green" days - When dispatching new equiipment, that TalkTalk would have provided a post paid - return envelope in the package to return an old router - for proper recyling - to save it from ending up on the tip ?

Get more ideas related to: Community Other

Return envelope for replaced equipment

You would have thought that in these "green" days - When dispatching new equiipment, that TalkTalk would have provided a post paid - return envelope in the package to return an old router - for proper recyling - to save it from ending up on the tip ?

What do you think?
4 Comments
Philosopher

U some times do get it but has to be requested some times from a different department 

Enlightened One

@hosay299 Which department dispatches pre-paid equipment return envelopes ?

And how are they contacted ?

They SHOULD automatically be included with ALL replaced equipment.... !!

 

Philosopher

Hi i have also found oce can send them out if they feel need to 

 

When my tv box went faulty they sent one with the new ones. 

 

If u need one post in the my account side and see what a oce says to ur request 

 

 

Community Team - TT Staff
Status changed to: Delivered

Hi Weevie,

 

Thanks for your comment, we do generally send out returns bags  to send equipment back in, but if one isn't sent automatically then we can send one manually at request from customer


Thanks

Chris