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Problems with the eero app

Version History
Last update:
‎09-07-2021 02:32 PM
Updated by:

Having trouble with the eero app? Try the following to help fix any issues:

  1. Make sure the device you're using the eero app on is connected to the Internet either through Wi-Fi or a data connection
  2. Close your eero app and reopen it
  3. Next try logging out of your eero account and logging back in - you can do this in the Account settings section in Settings
  4. Try uninstalling the eero app and reinstalling it to make sure you have the latest version
  5. As a last resort, try turning your device off and back on again


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