For queries about your TalkTalk broadband service.
on 26-03-2024 11:56 AM
Today I was contacted by Jack who said he was going to send me a new router but first wanted to remove errors on my current router. Having checked further with TalkTalk they confirmed they have no one called Jack and it would appear this is a scam.
on 26-03-2024 12:07 PM
Hi Linwin,
Yes it does sound like a scam call if they say they are going to remove errors. Did they ask for any personal information?
Chris
Chris, Community Team
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on 26-03-2024 11:57 AM
Sorry he said his name was George not Jack.
