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Broadband help

For queries about your TalkTalk broadband service.

Request new router

UserPerson
Popular Poster
Private Message TalkTalk
Message 25 of 25

Please send me a new router. I will send my current router back.

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24 REPLIES 24

UserPerson
Popular Poster
Private Message TalkTalk
Message 21 of 25
Product type:
HG633
Hardware version:
H.1.01
Software version:
v2.00t
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Message 22 of 25

OK thanks, which router do you currently have?

Chris

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UserPerson
Popular Poster
Private Message TalkTalk
Message 23 of 25

Yes, it drops connection a few times a day. I see the lights on the front for internet and broadband go out. Wifi and ethernet are not affected.

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Chris-TalkTalk
Support Team
Staff
Private Message
Message 24 of 25

Hi UserPerson,


Is there a problem with your current router?

Chris

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