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email support

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Message for Ady

Maltman1746
Popular Poster
Private Message

on ‎24-02-2023 09:47 AM

Message 4 of 4

Hi Ady

 

We had an exchange about my wife not receiving emails over the last few days. She started to receive them yesterday, so thanks for sorting this. I tried to update our exchange but it wouldn't let me. Kept telling me my credentials weren't verified. I have now noticed that I am no longer receiving emails from the email address in the private section of my profile. Plus I cannot login to webmail. As far as I am aware the server settings are correct. Would it be possible for this to be looked at please? Thank you.

Labels:
3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message
In response to Maltman1746

on ‎27-02-2023 11:23 AM

Message 1 of 4

Hi Maltman1746, there's been a delay in getting this restored, I've sent a chaser to the team to get it sorted.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Maltman1746
Popular Poster
Private Message
In response to Ady-TalkTalk

on ‎24-02-2023 05:47 PM

Message 2 of 4

Thanks very much Ady. Speed of response and help much appreciated.

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎24-02-2023 02:08 PM

Message 3 of 4

Hi Maltman1746, I've added your mailbox to those to be restored to normal function. Please allow 48 hours for the change to complete.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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