Red light on eero box and only the green power light and green Ethernet light is on on the black modem. Is there an issue and can you resolve this for me please?
If you still need assistance can you please update your community profile to include your:
Name
Telephone number
Alternative contact number
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
It's essential that you add your Talktalk phone number / account number to your community forum profile details for TT staff to identify your account, @Vicki891.
Go via your avatar/name; settings; Personal Information. SAVE CHANGES.
Staff will be back on here during the morning - look out for their reply.
