Your wireless network name (SSID) is the name of the Wi-Fi signal being sent out by your router, and your wireless password is what you need to type in to access your Wi-Fi. If you'd like to personalise them, here's how.
Before you get started, it's worth noting that any devices connected to your Wi-Fi will disconnect when you change your Wi-Fi network name or password. You'll need to reconnect them afterwards using your new details.
Choose your router from the list below for instructions. If your router isn't from TalkTalk, you'll need to contact the manufacturer for help.
Your router's make and model is on the sticker on the back of your router. The make comes first (e.g. Huawei) followed by the model (e.g. HG633).
Our experts are here to help, select one of the following contact options:
View your bills, keep tabs on your usage and message our team.
Problem with your connection? Run a health check on your line.
To help us deal with your query quickly, please confirm the following information when you write to us. We will aim to respond in writing to your query in 10 days.
- Your full name
- Your TalkTalk Phone or mobile number
- Your Signature
TalkTalk Correspondence Dept
PO Box 675
All letters will be sent to the primary billing address unless stated otherwise. Please also include the best way to contact you about your query, such as your contact phone number or contact address.
Call us for free on: 0345 172 0088
Make sure you have your account details to hand when you call.
Calls are free from your TalkTalk phone, our customer services team are available 8am-8pm, Technical Support 24/7 every day. If you’re deaf, hard of hearing or speech-impaired, the Text Relay Service can be used to help you contact us, simply dial 18001 followed by 0345 1720088