Changing your email password

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Your mailbox is now easier to manage using Mailbox Manager brought to you using Open-Xchange ( the worlds largest independant email provider.

Change or reset your email password using the forgotten password link from the webmail login site. Providing you've added recovery details you'll be able to recover your mailbox via sms or an alternative email address. To change your password see our article Managing TalkTalk Mail

Reset password now

Be aware - for security reasons we may need to reset your password on occasions. If your password has been reset or you have forgotten it, click on this link update your password now

You can reset your password by going to www.talktalk.co.uk/mail and selecting  the Forgotten your password option on the Sign In screen.

Logging in

Log into TalkTalk Mail

1. Enter your TalkTalk email address
2. Enter your email password
3. Select Sign in to Webmail

Forgotten email address 

If you have forgotten your actual TalkTalk email address, and you have linked it to your TalkTalk My Account then you can find it in My Account by following the steps below:

1. Log into My Account
2. From the dropdown menu select Profile & Settings
3. Select My Details & Passwords
4. Here you will see all your details including you email address

Reset or forgotten your email password

You can change any of the passwords for your email addresses in Mailbox manager

Reset password now

If you're unable to reset your password because you don't have recovery details or they are no longer correct you'll need to contact us to update these. 

Adding & updating your recovery details

1. Log into your TalkTalk mail via Webmail
2. From the burger menu (3 stacked lines) on the right of the screen or cog wheel if using mobile select Update your reset details
3. Add or change the  Mobile phone number
4. Add or change Alternative email address 
5. When complete, select Save

That's it, so if you ever forget your password you can select either of these alternative contacts and we can send you a secure link to change your password.