Change or reset your email password using the forgotten password link from the webmail login site. Providing you've added recovery details you'll be able to recover your mailbox via sms or an alternative email address.
Be aware - for security reasons we may need to reset your password on occasions. If your password has been reset or you have forgotten it, click on this link update your password now
You can reset your password by going to www.talktalk.co.uk/mail and clicking on the Forgotten your password option on the Sign In screen.
If you have forgotten your actual TalkTalk email address, and you have linked it to your TalkTalk My Account then you can find it in My Account by following the steps below:
You can change any of the passwords for your email addresses that are stored in My Account.
If you're unable to reset your password because you don't have recovery details or they are no longer correct you'll need to contact us to update these.
That's it, so if you ever forget your password you can select either of these alternative contacts and we can send you a secure link to change your password.
Let us know if you're still looking for help with your query.
We appreciate your feedback, why not take a moment to review our service by
completing a Trustpilot survey.
You can chat with us seven days a week. Alternatively, check out Contacting TalkTalk for other ways to talk to us.
We have a reduced support team available at the moment, which means the wait times to speak to us may be longer than usual. Why not manage your account or get help with your services online using one of the below options