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Hardware Gifting

If you've been eligible for a promotion including a free hardware gift, you're in the right place. You'll find all the information you'll need about your free gift, delivery and where to go for support right here.  

 

 

Receiving Your hardware Gift

You'll receive your free hardware gift via DHL within 45 days of your contract start date. We'll text you with delivery instructions nearer the time of delivery. DHL will require you to be in for your delivery. You can always reschedule if needed by using the tracking information we'll send to you.

 

You'll receive your free hardware gift within 45 days of your contract start date via DHL. If you haven't received your delivery or any delivery information via text by this time, please contact us so we can look into this for you. 

 

We'll send you a text with delivery instructions a few days before your delivery is due. If you're not going to be in for your delivery you'll be able to use the rescheduling options available via DHL.

 

We'll do everything we can to ensure your free hardware gift arrives safely and in full working order. If for any reason this isn't the case, please contact us and one of our customer service team will happily look to resolve this as quickly as possible for you. 

 

Hardware support

If you need further support with your free hardware gift, please select the manufacturer below.

Amazon Echo Show 5

 

Amazon Fire 7

 

Amazon Fire TV Stick

 

Amazon Kindle

 

Emporia DECT

 

Huawei Band 8

 

Huawei Watch Fit

 

LG UFP9 Earbuds

 

Nextbase 222 Dashcam

 

Sony WF-C500

 

Sony WF-C700N

 

Sony Portable radio

 

Amazon Echo

 

JBL Tune Flex

 

Ring Doorbell