Over 450,000 families have already activated our HomeSafe parental controls, and they tell us they appreciate having a free tool that helps them stay safer online. However, we know that there is no silver bullet where internet safety is concerned and that no solution is 100% fool proof. We welcome your feedback to help us improve our service.
If you own a website and believe that it's been blocked incorrectly by HomeSafe, email us at firstname.lastname@example.org, and we'll look into it.
Let us know if you're still looking for help with your query.
We appreciate your feedback, why not take a moment to review our service by
completing a Trustpilot survey.
You can chat with us seven days a week. Alternatively, check out Contacting TalkTalk for other ways to talk to us.
We have a reduced support team available at the moment, which means the wait times to speak to us may be longer than usual. Why not manage your account or get help with your services online using one of the below options