When choosing your broadband package it's important to think about what speed is best for you. That’s because your total broadband speed will be shared amongst all your connected devices. So, if you’ve got lots of devices doing different things online, all at the same time, you’ll need speeds that can keep up.
To help you, this guide explains the speeds you need for common online activities. We've also summarised the speeds you can expect from our packages, along with how long it would take to download your favourite music, movies, games and TV shows.
Broadband speed is digitally measured using Megabits or Megabits per second (Mbps). The more Megabits your broadband can transfer per second, the faster your connection is and the more you can do online.
Here are the throughput speeds you need for common online activities, as recommended by Ofcom.
|Activity||Throughput speed required|
|Web browsing & Email||1Mbps|
|Video streaming (SD)||3Mbps|
|Video streaming (HD)||5Mbps|
|Video streaming (Ultra HD)||30Mbps|
|Online phone service (e.g. WhatsApp)*||0.256Mbps|
|Video calling (e.g. FaceTime)*||1Mbps|
If you want to stream HD video on two devices and browse the web on a third device, your broadband speed needs to be at least 11Mbps. If you've often got multiple devices connected at the same time, you'll likely get the best experience with Fibre broadband.
*These services are more likely to be affected by broadband latency.
Here are the average speeds and download times you can expect on our packages.
|Package||Peak throughput speed||Average download speed|
|Album||TV show (SD)||Movie (SD)||TV show (HD)||Movie (HD)||Game|
|Fast Broadband||11Mbps||38s||8min 34s||17min 9s||25min 44s||51min 28s||10hr 50min 45s|
|Faster Fibre||36Mbps||11s||2min 37s||5min 14s||7min 51s||15min 43s||3hr 18min 50s|
|Faster Fibre with Speed Boost||63Mbps||6s||1min 29s||2min 59s||4min 29s||8min 59s||1hr 53min 37s|
|Faster 150 Fibre||145Mbps||2s||39s||1min 18s||1min 57s||3min 54s||49min 22s|
|Faster 300 Fibre||290Mbps||1s||19s||39s||58s||1min 57s||24min 41s|
|Ultra Fibre Optic||900Mbps||Less than 1s||6s||12s||18s||37s||7min 57s|
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