It's up to you if you receive marketing from us. You can tell us how you'd like us to get in touch and let us know what you're interested in hearing about in My Account.
It can take up to 28 days for your changes to take effect.
Door drops are marketing materials that are sent out without a specific addressee. If you wish to prevent door drops then you can follow the instructions on the Royal Mail website to opt out of leaflets or unaddressed mail. We do not have direct control over individual addresses that door drops reach.
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To help us deal with your query quickly, please confirm the following information when you write to us. We will aim to respond in writing to your query in 10 days.
- Your full name
- Your TalkTalk Phone or mobile number
- Your Signature
TalkTalk Correspondence Dept
PO Box 675
All letters will be sent to the primary billing address unless stated otherwise. Please also include the best way to contact you about your query, such as your contact phone number or contact address.
Call us for free on: 0345 172 0088
Make sure you have your account details to hand when you call.
Calls are free from your TalkTalk phone, our customer services team are available 8am-8pm, Technical Support 24/7 every day. If you’re deaf, hard of hearing or speech-impaired, the Text Relay Service can be used to help you contact us, simply dial 18001 followed by 0345 1720088