As the country's leading value provider, we've always focussed on offering affordable broadband. Over this extraordinary last year, we've seen broadband usage soar by 40% alone. We've invested more heavily in our current network to keep up with increasing demand and to continue offering resilient, totally unlimited broadband as standard. Now alongside other broadband companies we've had to make some changes and review our prices.
From the 1st March 2021 our Fast Broadband, Fibre 35 and Fibre 65 plans will be subject to an annual price increase each April from 2022. The amount you pay each month on these plans will increase by the Consumer Price Index (CPI) rate of inflation plus 3.7%. We'll never increase your price more than once a year and as a value provider our annual increase is lower than BT, EE, Plusnet and Vodafone's recently announced price increases of CPI+3.9%.
Pay a little more each month throughout your minimum contract term and we guarantee to completely fix your price. Once your contract ends your broadband will only increase in line with inflation.
Receive up to 10% off a new 12 month contract if you pay in full upfront.
If you're currently on our Fast Broadband or Faster Fibre plan, you'll see an increase of no more than £2 per month to your broadband plan from the 1st April 2021. If you have lots of add-ons such as calling features, we'll cap your price increase to make sure you won't pay more than £3 extra each month.
Call Divert and Anonymous Caller Reject will both increase by £1 from the 1st April 2021.
From the 1st May 2021 our standard call rates to UK and international numbers will be increasing by 3p per minute.
We know our customers value price certainty, so as part of our mission to invest in high speed broadband we'll also be offering more ways to pay that still offer great savings against our major competitors
We take our duty of care to our customers incredibly seriously so if you're already registered with TalkTalk as vulnerable, you will not be affected by the price rise.
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