To keep bringing all of our customers more of what matters, like 100% totally unlimited broadband as standard, we’re making some changes to our services and how we charge for them. If you’re impacted by these changes, we’ll notify you directly to explain what this means for you.
Since we started in 2003, we've always put customers first, from offering free calls between TalkTalk customers in 2004 to launching free broadband for all in 2006. It's fair to say the last 17 years have given our customers more of the things they want, with none of the stuff they don't.
As part of our Fairer Broadband Promise, from 13th March our Faster Fibre plan will cost £29.95* a month. We can guarantee that you'll have absolutely no mid-contract price rises and we'll even let you know when you're reaching the end of your contract.
We guarantee your broadband price plan will stay the same throughout the duration of your contract. However when your contract has ended or other services such as our old packages, calling rates and boosts are subject to change. We will, however, notify you of any changes by contacting you directly. For more information about all of our products and services and what we charge, check out Our Prices.
We have a reduced support team available at the moment, which means the wait times to speak to us may be longer than usual. Why not manage your account or get help with your services online using one of the below options
View & pay your bills & keep tabs on your usage.
New: See how your connection is performing.
Our Community is here 24/7, 365 days a year, why not post a question?