If you're deaf, hard of hearing or speech-impaired the Next Generation Text Service or NGT can help you communicate with anyone over the phone, using the text relay service via the NGT Lite app. You can use the app on your mobile, tablet or PC. If you’re looking for information about the original Text Relay Service, check out using the Test Relay Service.
You can download the NGT Lite app for your device by selecting one of the following, please note another window will open and you’ll be taken to the relevant website or app store to download the app on your device:
You can download the latest version of the app for your computer on the HGTS website for Windows, Apple Mac or Linux. For more information about setting up your app and linking our phone number check out How to use NGT.
A bit less than you might think. TalkTalk gives you a 30% discount on direct-dialled Text Relay calls (calls to and from a Text Relay service user) if they're not included in your package.
This will show on two lines, the first shows the code called 18001/18002 as free of charge and the second, the cost of the local call with the 30% discount applied.
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