Appointing a Nominated User enables someone to discuss various aspects of your account including balance enquires and call charges. They can also make payments on your behalf.
To get an application form you'll need to get in touch, then fill in your details and have your Nominated User complete their section. Once you've completed the form simply return it to us using the address on the form.
We have a reduced support team available at the moment, which means the wait times to speak to us may be longer than usual. Why not manage your account or get help with your services online using one of the below options
View & pay your bills & keep tabs on your usage.
New: See how your connection Is performing.
Our Community Is here 24/7, 365 days a year, why not post a question?