We understand that handling the affairs of a friend or relation who has passed away is a difficult undertaking so we try to make the process as easy as possible. You can contact us on 0345 172 0038 (free from a TalkTalk phone). Our dedicated team operates Monday - Friday between 10.00am - 5.00pm and are able to assist you in changing the owner or closing the account. Ensure you have the account details and name of the account holder to hand when you contact us.
We have a reduced support team available at the moment, which means the wait times to speak to us may be longer than usual. Why not manage your account or get help with your services online using one of the below options
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