To get your Future Fibre service up and running, your Wi-Fi Hub needs to be connected to your Fibre Connection Box (the engineer will call this the Optical Network Terminator or ONT). If you have an engineer coming they'll do this for you, but if you've chosen to set yourself up, simply select your Fibre Connection Box below to get started or download our digital setup guide
Select the Fibre Connection Box that's installed in your home to see how to connect it to your Wi-Fi Hub.
To use a wired connection, simply plug an Ethernet cable into your device. Then plug the other end into any of the yellow Ethernet ports on the back of your Wi-Fi Hub.
The light on the front of your Wi-Fi Hub will change colour depending on the status of your connection.
The lights on your Fibre Connection Box let you know when everything's working as it should be and can tell you what's wrong if you're having problems with your connection. Take a look at our Fibre Connection Box lights guide for more information about what the different lights mean.
Wi-Fi Protected Setup (WPS) lets you easily connect network equipment like wireless printers to your router. Instead of manually typing in your Wi-Fi password, you simply press the WPS button on your Wi-Fi Hub to connect your device. Here’s how to do it:
Need a hand with getting set up? Our UK-based team will be happy to help. Chat with us today.
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