TalkTalk Mobile call divert

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If you set a call divert on your mobile, all incoming calls will be redirected to another number. This could be useful if you’re somewhere with patchy network coverage, or if your battery has no charge.

Diverted calls count as though you’re making a call to the number you have diverted to. Diverted calls will be deducted from the minutes allowance included in your package, or charged at the standard rate if you've used your allowance. Please see Mobile pricing for details on all call charges.

Here’s how to set up or remove a call divert. Simply enter the following commands on your phone keypad.

Divert all calls

To activate: Enter **21* then enter the number you want to divert your calls to, replacing the first 0 with +44. At the end of the number, enter # (eg: **21*+447700901234# ) then press Send.

To remove: Enter ##21# Send.

To check set up: Enter *#21# Send. 

Divert missed/unanswered calls

To activate: Enter **61* then enter the number you want to divert your calls to, replacing the first 0 with +44. At the end of the number, enter # (eg: **61*+447700901234# ) then press Send.

To remove: Enter ##61# Send.

To check set up: Enter *#61# Send.

Divert calls when your phone’s busy

To activate: Enter **67* then enter the number you want to divert your calls to, replacing the first 0 with +44. At the end of the number, enter # (eg: **67*+447747123456# ) then press Send.

To remove: Enter ##67# Send.

To check set up: Enter *#67# Send.

Divert calls when your phone’s switched off

To activate: Enter **62* then enter the number you want to divert your calls to, replacing the first 0 with +44. At the end of the number, enter # (eg: **62*+447700900123# ) then press Send.

To remove: Enter ##62# Send.

To check set up: Enter *#62# Send.

Remove all diverts

On your phone, enter ##002# and then press Send.

Divert calls to voicemail

If you would like to divert your calls to your voicemail, please see Using your mobile phone voicemail.