In compliance with the Telecommunications Security Act (TSA), we’re required to inform customers when their TalkTalk equipment will no longer be supported by the manufacturer.
What does it mean if my device is no longer supported? This means that your device will no longer receive automatic software and security updates from the manufacturer. It’s important to note that this does not mean that your network or data is immediately at risk, as TalkTalk continually monitor the security and performance of all devices. Your device will continue to deliver Wi-Fi connectivity but you can choose to upgrade to a device that remains supported. We encourage you to call us on 0345 172 0088 and speak to one of our team, so we can provide advice tailored to your specific device(s). This is because once a device is no longer supported by the manufacturer, it will become more susceptible to being compromised over time, as it will not receive security patches for security risks found at a later date.
Which devices are no longer supported? Please note that these devices are now unsupported. If your device is on this list, you can contact us to upgrade to a newer device if you wish.
| Vendor |
Model |
Device type |
|---|---|---|
| Atheros |
DHP-300/01AV |
Power Line Adaptor |
| Atheros |
DHP-P326AV |
Power Line Adaptor |
| D-Link |
DHP-301-C1 |
Power Line Adaptor |
| D-Link |
DHP-W310AV |
Power Line Adaptor |
| D-Link |
DHP-W610AV |
Power Line Adaptor |
| D-Link |
DSL-2640R |
Wi-Fi router |
| D-Link |
DSL-2680 |
Wi-Fi router |
| D-Link |
DSL-2740R |
Wi-Fi router |
| D-Link |
DSL-2780 |
Wi-Fi router |
| D-Link |
DSL-3680 |
Wi-Fi router |
| D-Link |
DSL-3780 |
Wi-Fi router |
| D-Link |
DSL-3782 |
Wi-Fi router |
| Huawei |
DG8041W |
Wi-Fi router |
| Huawei |
TalkTalk-DN372T |
TV Set-Top-Box |
| Huawei |
TalkTalk-DN370T |
TV Set-Top-Box |
| Huawei |
TalkTalk-DN360T |
TV Set-Top-Box |
| Huawei |
PT200AV |
Power Line Adaptor |
| Huawei |
HG635 |
Wi-Fi router |
| Huawei |
HG633 |
Wi-Fi router |
| Huawei |
HG533 |
Wi-Fi router |
| Huawei |
HG532b |
Wi-Fi router |
| Huawei |
HG523a |
Wi-Fi router |
| Huawei |
HG520s |
Wi-Fi router |
| Huawei |
HG520b |
Wi-Fi router |
| Huawei |
EchoLife WS311 |
Wi-Fi router |
| Huawei |
EchoLife HG532 |
Wi-Fi router |
| Huawei |
EchoLife HG521 |
Wi-Fi router |
| Zyxel |
AMG1302-T11C |
Wi-Fi router |
| Zyxel |
VMG3925-B10C |
Wi-Fi router |
| Zyxel |
VMG8825-T50 |
Wi-Fi router |
| Zyxel |
AMG1302-T10B |
Wi-Fi router |
| Zyxel |
AMG1302-T11B |
Wi-Fi router |
| Zyxel |
VMG3925-B10B |
Wi-Fi router |
| Zyxel |
AMG1302-T10A |
Wi-Fi router |
| Zyxel |
AMG1202-T10A |
Wi-Fi router |
| Thomson |
Thomson TG585 v8 |
Wi-Fi router |
| Netgear |
DG834G |
Wi-Fi router |
If you have any questions or concerns, we’re here to help. Find out how you can get in touch with our friendly customer services team in How to contact TalkTalk Broadband.
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