Wireless Powerline adapters extend your wireless network around your home without the need for long cabling, by using your existing electrical wiring.
Our wireless Powerline kit includes a pair of adapters. One adapter is the Powerline Transmitter which you'll need to connect to your router, and the other is the Powerline Receiver which should be placed where you'd like to extend your wireless coverage.
Our adapters can be used straight out of the box, follow the below steps to get started:
- Plug the Powerline Transmitter into a plug socket near your router. The power LED will turn green.
- Connect the Powerline Transmitter to your router using an Ethernet cable. The Ethernet LED will turn green.
- Plug the Powerline Receiver into a socket close to the Powerline Transmitter, and switch it on. You can move it after you have paired it to your router.
- When the Powerline Transmitter pairs with the Powerline Receiver, the Powerline LED will turn green. If the adapters do not pair automatically, you'll need to press the pair button on the transmitter for 2 seconds.
- Press and hold the pair button on the Powerline Receiver until the power LED becomes solid amber.
- After releasing the pair button, the wireless LED will start blinking.
- Press the WPS button on your router.
- If the connection is successful, the wireless LED will stop blinking and the power LED will turn solid amber for 6 seconds.
- Once paired, you can move the Powerline Receiver to another room.
| Light | Status | Description |
| Mains power light | On | Power on and ready. |
| Blinking | Adapter is setting up after reset button has been pressed. | |
| Off | Make sure the power is on at the wall and the adapter is switched on. | |
| Wi-Fi light | On | Adapter is connected to Wi-Fi. |
| Off | Wi-Fi not connected | |
| Powerline light | On | Adapter is connected to another adapter. |
| Off | No other adapter found. | |
| Ethernet light | Blinking | Ethernet cable is connected and data is being sent over the connection. |
| Off | No Ethernet connected detected. Make sure the yellow Ethernet cable is connected to the adapter and your router. |
If you're having problems, here's how to fix a problem with your wireless powerline adapters.
Looking for help ?
We have a reduced support team available at the moment, which means the wait times to speak to us may be longer than usual. Why not manage your account or get help with your services online using one of the below options
My Account
View & pay your bills & keep tabs on your usage.
Service Centre
New: See how your connection Is performing.
Chat to us
Our chat experts are available 7 days a week, 365 days a year.
