A microfilter is a small device that stops your phone and broadband signals from interfering with each other. They have two connection ports:
Without microfilters you're more likely to experience slow broadband speed, drops in your connection or noise on your phone line.
You'll only need to use microfilters if you have a standard main phone socket with one port on the front. For your microfilters to work properly, you'll need to plug one into every socket you're using in your home. You'll get two microfilters with your router, but if you need more please contact us.
Here's how to use your microfilters correctly:
Microfilters are easy to connect, all you have to do is:
Let us know if you're still looking for help with your query.
We appreciate your feedback, why not take a moment to review our service by
completing a Trustpilot survey.
You can chat with us seven days a week. Alternatively, check out Contacting TalkTalk for other ways to talk to us.
We have a reduced support team available at the moment, which means the wait times to speak to us may be longer than usual. Why not manage your account or get help with your services online using one of the below options