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Broadband help

For queries about your TalkTalk broadband service.

Still no Internet

Catcov1
First Timer
Private Message
Message 3 of 3

Nearly a month I have had no Internet I've had numerous calls an chats on Web live still nobody been sent out I literally cannot speak to you on the phone for my own  sanity it is too frustrating I am waiting two days now for some Ken to contact me to take your services out of my flat it shouldn't be this hard to have Internet 

 

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hello,

 

I'm sorry to hear this. Can I just confirm, is this in relation to a fault or installation of service?

 

Thanks

 

Gondola
Philosopher
Private Message TalkTalk
Message 2 of 3

Prepare for TalkTalk Support - include in the Community Profile (not in these public posts):

Account holder name, TalkTalk home 'phone number (if not Data Only broadband)

Alternative mobile contact number. Full address with postcode (in the Location box)

Scroll down to Private notes to add the customer email address and account number

Check and Save changes

Select here: Update your profile

 

GondolaCommunity Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution

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