cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

E MAILS BOUNCING BACK TO SENDER

PIGFARMER1
First Timer
Private Message TalkTalk
Message 5 of 5

Hi

I have just had calls from 2 people whose emails to me have bounced back.

One was replying to an email I sent them yesterday.

It appears to be very random as other emails are getting through.

 

Thanks

 

Sally

 

0 Likes
4 REPLIES 4

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 5

Hi BTFan, please provide the email senders domain so that I can add them to the incident. The bit after the @ symbol is all I need. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes

BTFan
Conversation Starter
Private Message TalkTalk
Message 2 of 5

It is not resolved. I've been advised of two bounce backs in the last couple of days but other e-mails come through. Can you explain the problem with TalkTalk?

0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

I'm told the original issue is now resolved. If you're still having problems please let me know. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Hi Sally, if they're not gmail.com could you let me have the sender's domain please?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes