Emails not being received by Yahoo (again)

[DoggyB]

Once again @Tiscali emails are not being received by @Yahoo accounts and, yet again, there is no indication to say that they have not been received. They just appear to have been sent but are not received. Exactly the same as when it happened in October/November. Please help.

[DoggyB]

Hello Gliwmaeden2

Thank you for the tips re posting emails here. Just to let you know that there is no news from staff about emails not being received at Yahoo addresses. This is such a frustrating problem and the exact same one as we had in November. Do you have any advice or is there anyone you can chase up about it please. It's driving us mad here!!!

Many thanks

DoggyB

[Gliwmaeden2]

@DoggyB, I've edited out the real email addresses that you included in your post.

Please never post personal information, whether your own or other people's, in the public thread.

Affected addresses can be listed in Private Notes [lower down from the Personal Information area of your profile] or, when staff reply, they ask you to send them through by Private Message (so you click on the staff member's avatar and it takes you through to where you can send a PM).

If saving in Private Notes, remember to SAVE CHANGES. 

Staff will respond after the weekend. 

[DoggyB]

This is a copy of the email I received from MailerDaemon on 31 Dec regarding the original priblem (just in case it's any help to you for sorting out the problem). Many  thanks in advance:

This is the mail system at host mx-out.tt.xion.oxcs.net.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

                  The mail system

<XXXXXX@yahoo.co.uk>: host mx-eu.mail.am0.yahoodns.net[188.125.72.74]
   said: 421 4.7.0 [TSS04] Messages from 153.92.124.240 temporarily deferred
   due to unexpected volume or user complaints - 4.16.55.1; see
   https://postmaster.yahooinc.com/error-codes (in reply to MAIL FROM command)

<XXXXXXX@yahoo.co.uk>: host mx-eu.mail.am0.yahoodns.net[188.125.72.74] said:
   421 4.7.0 [TSS04] Messages from 153.92.124.240 temporarily deferred due to
   unexpected volume or user complaints - 4.16.55.1; see
   https://postmaster.yahooinc.com/error-codes (in reply to MAIL FROM command)
Reporting-MTA: dns; mx-out.tt.xion.oxcs.net
X-Postfix-Queue-ID: D0091A888BA
X-Postfix-Sender: rfc822; XXXXXX@tiscali.co.uk
Arrival-Date: Thu, 26 Dec 2024 14:07:25 +0000 (UTC)

Final-Recipient: rfc822; XXXXXXXX@yahoo.co.uk
Original-Recipient: rfc822; XXXXX. @yahoo.co.uk
Action: failed
Status: 4.7.0
Remote-MTA: dns; mx-eu.mail.am0.yahoodns.net
Diagnostic-Code: smtp; 421 4.7.0 [TSS04] Messages from 153.92.124.240
   temporarily deferred due to unexpected volume or user complaints -
   4.16.55.1; see https://postmaster.yahooinc.com/error-codes

Final-Recipient: rfc822; XXXXX @yahoo.co.uk
Original-Recipient: rfc822;XXXXXXX@yahoo.co.uk
Action: failed
Status: 4.7.0
Remote-MTA: dns; mx-eu.mail.am0.yahoodns.net
Diagnostic-Code: smtp; 421 4.7.0 [TSS04] Messages from 153.92.124.240
   temporarily deferred due to unexpected volume or user complaints -
   4.16.55.1; see https://postmaster.yahooinc.com/error-codes

[DoggyB]

Dear Ady

Looks like I spoke to soon yesterday. Managed to get a few emails off to @yahoo addresses on 2 January but by 3 January afternoon at 1500 hrs the problem returned and it's not working today either. This is an extremely annoying and disrupting problem. Do we have any idea why Yahoo are being so annoying? 

[DoggyB]

Hi Ady

Messages were not arriving at any @yahoo email addresses I was trying to send to. Fortunately I have a yahoo email address as well so I was able to contact those people if necessary. Very annoying at the time but it seems to be OK  now - many thanks for your help on this matter (which was the exact recurrence of the Oct/Nov same issue).

[Ady-TalkTalk]

Hi DoggyB, please send me a personal message including the sending and receiving addresses and I'll add your details to the incident. 

Ady

[GolfinMCMBE]

So update...  

I have managed to work this out >  maybe this will help others in the meantime while talk talk staff enjoy their respective festivities! 

This was due to Mailbox rules having been setup that have appeared without my input or knowledge -maybe a hack? maybe an issue elsewhere in the talk talk / tiscali matrix... in any case I am now receiving all mail as I should but it was being forwarded to another tiscali inbox that has nothing to do with my account!

For reference to view mailbox rules from webmail > Settings (cog wheel icon upper right side of search bar area) > All Settings > Mail > Rules - check and delete anything that you are not familiar with (as a suggestion > its your choice remember!)

As a precaution I will also be changing my password in case there has been a hack.   Hope this helps others in the meantime.

[Gliwmaeden2]

Staff will respond after the New Year holiday, @DoggyB.

@GolfinMCMBE and @kdp999, please follow up on your own topic. 

It makes more impact on Talktalk's appreciation of an issue if you start your own thread. Staff only respond to the original poster. 

[GolfinMCMBE]

Same here - certain emails will come through, some automatically end up in Junk but rarely anything finds it way to my @Tiscali inbox....  

Any chance that someone can shed some light on who to contact regarding this mess?

[kdp999]

Same here set an email from lineone to tiscali and sky, sky one (which is yahoo), did not get there, tiscali did !