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email support

Ask us about your TalkTalk email account and Webmail.

Please link my Tiscali email to my account

DavidL95
Chatterbox
Private Message TalkTalk
Message 4 of 4

I understand that I may soon lose access to my tiscali.co.uk email. I am a current TalTalk customer. I think all relevant information is in my profile. Could you please ensure that my email is linked to my broadband account.

Thank.

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3 REPLIES 3

Message 1 of 4

@DavidL95, thank you for this. Now that you have answered all of these questions, I have escalated this matter to our email team which will need a period of 48hours to resolve this matter. 🙂 

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DavidL95
Chatterbox
Private Message TalkTalk
Message 2 of 4

1. Yes I am a TalkTalk broadband customer (as I said in my original post). 

2. Due to various problems I have lost a significant number of recent emails, so have no idea.

3. No, there is no red banner on webmail

 

I have read the linked help and filled in the required information in my profile. I want to ensure I do not lose access to my email when the deadline expires in a few days.

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fr8ys
Community Star
Private Message TalkTalk
Message 3 of 4

Are you a TalkTalk broadband customer?

 

Have you received an email to transfer to Everymail?

 

Do you see a red banner when accessing Webmail?

 

Please see here for more details
https://community.talktalk.co.uk/t5/Email/Lost-access-to-your-E-mails-Please-read/m-p/3115859#M19473...
Please post back once you have actioned if you believe your emails require linking and answer the above questions.
Thank you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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