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Unable to access Tiscali email in Outlook

Yorkiegirl
First Timer
Private Message
Message 4 of 4

I have up dated the talktalk.net settings on all devices but am unable to do the same for my tiscali.co.uk  @tiscali.co.uk mail box.  I followed the same procedure but it keeps coming up with an error message.  I would like my tiscali back please as it is my main email address  used for my personal stuff.

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3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi Yorkiegirl, I've just checked the mailbox that's listed in your community profile and that address is fully functioning with no restrictions showing on it.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Gondola
Philosopher
Private Message TalkTalk
Message 2 of 4

If you've updated the settings as per the TalkTalk notification that's good. The individual email accounts will not have their password authenticated until TalkTalk Support restore access for you and so that's been requested.

 

Prepare for TalkTalk Support - include in the Community Profile (not in these public posts):

Account holder name, TalkTalk home 'phone number (if not Data Only broadband)

Alternative mobile contact number. Full address with postcode (in the Location box)

Scroll down to Private notes to add the email address addresses (talktalk and tiscali) and customer account number

Check and Save changes

Select here: Update your profile

 

GondolaCommunity Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution

jbuchanangb
Philosopher
Private Message TalkTalk
Message 3 of 4

I have both talktalk.net and tiscali.co.uk email accounts, and they both work OK on the new settings. What email software are you using? What error message are you getting?

Now surfing from a Dell Inspiron 3881 running Windows 11 and a Qualcomm QCA9377 Wireless Network Adapter with Sagemcom FAST 5364 router.