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EXPLORE ONLINE
WITH CONFIDENCE

With a few simple precautions,
you’ll have total peace of mind online.

Talktalk Supersafe Malware Detection

freelander303
Team Player
Private Message TalkTalk

Wednesday

Message 3 of 3

Using Malwarebytes software I've discovered that my laptop has got some malware called yontoo.ChrPRST.

 

Malwarebytes hasn't successfully removed it.

 

Talktalk Supersafe hasn't detected it.

 

Is there a setting I'm missing to get Supersafe to detect malware/adware?

Labels:
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2 REPLIES 2

freelander303
Team Player
Private Message TalkTalk
In response to Ady-TalkTalk

yesterday

Message 1 of 3

Hi Ady,

 

i have version 19.8

 

Last scan was at 18:43:22 on 5 Feb 2025.

 

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Ady-TalkTalk
Support Team
Staff
Private Message

yesterday

Message 2 of 3

Hi freelander303, when did your supersafe last scan? What version is it?

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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