Your opening post does not give much to go on.
What VPN client are you using and which make/model of router do you have? Please bear in mind that anything that you access from wherever this VPN server is,to the BBC, could be down to issues with the VPN itself or their internet access router that the VPN server is connected to.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here
How to contact TalkTalk Broadband - TalkTalk Help & Support
