Service Centre
See how your broadband is performing using our Service Centre. Run a connection test, check for issues in your area and get SMS updates on problems that are affecting your services
Our services across the UK
Check out the below service status in your area, if it’s green, there’s nothing to report.
We've no reported issues with right now, if you're experiencing an issue with your service why not run a health check on your connection.
Planned Maintenance
We'll be updating some of our websites on Sunday 9th August 2020
Between 10:00 PM and Midnight
Whilst we're completing the updates, the following services will be affected:
My Account
My TalkTalk App
TalkTalk TV Website & Mobile Apps, sign in & purchase
TalkTalk TV Box PIN retrieval for purchase
What's the update for?
These routine updates allow us to make improvements to your service, and keep everything running as smoothly as possible.
There's no need to contact us about this. However, if you need to speak to us about something urgent, feel free to get in touch.
Broadband
We're aware that customers connected to exchanges in the Dundee area are currently experiencing a loss of Phone, Broadband & TV service;
Exchanges affected;
- Buckhaven
- Burntisland
- Dalgety Bay
- Dysart
- Glenrothes Central
- Glenrothes North
- Glenrothes South
- KennowayKircaldy
- Leven
We'd like to apologise for any inconvenience caused during this time and assure you that our engineers are working to restore service as a priority.
