How are our services running?
Check the status of your TalkTalk service below where we’ll keep you updated about any known issues that could impact your service. Select one of the following products for more information.
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No issues to report
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Localised issues
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Major service outage
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Recently resolved issues
Broadband
Loss of service in the Lancashire area - Resolved
7 hours ago
We're aware that some customers in the Lancashire area were experiencing a loss of Phone, Broadband and TV service.
Latest update: 10:38am 23rd June 2018
We can confirm the earlier issues have now been fully resolved. We'd like to apologise for any inconvenience caused during this time. If you continue to have issues with your broadband, try rebooting it to resolve the issue.
Email Access
16 days ago
We have recently updated our authentication security on our email platform if you're experiencing any difficulties with accessing your emails it may be that you need to change your settings. If you're using the Apple mail client, Outlook or Thunderbird you can see our guide.
Planned Maintenance
Planned website maintenance 23rd-24th June 2018
1 day ago
We'll be updating some of our websites between 7pm on 23rd June and 9am on 24th June. Whilst we're completing the updates, the following services will be affected:
- My Account
- TalkTalk Shop
What's the update for?
These routine updates allow us to make improvements to your service, and keep everything running as smoothly as possible.
There's no need to contact us about this. However, if you need to speak with us about something else, feel free to get in touch.
Need to speak to us?
Got a problem with your service which isn't listed above and want to speak to us about it, click contact us to speak with our support team.
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