How are our services running?
Select a product below for information about any known issues in your area. If it’s green, there’s nothing to report. You can also check your service where we’ll test your line and tell you how our services are performing.
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No issues to report
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Localised issues
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Major service outage
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We've no reported issues with right now, if you're experiencing an issue with your service why not run a health check on your connection.
Update - 12th September 2019 2:31pm
We're still working to fix this issue. In the meantime, customers are able to reset their password via email. Thank you for your continued patience.
We're aware that some customers are currently unable to reset their email password using SMS.
We'd like to apologise for any inconvenience this may be causing and assure you that our engineers are working to fix this as a priority.
Planned Maintenance
As part of our ongoing improvements to the TalkTalk email platform, we've got some planned maintenance,
Start time - Wednesday 18th September 11 PM
End time - Thursday 19th September 2 AM
Don't worry, you'll still have access to your emails during this maintenance window and shouldn't experience any issues. However, you may notice things are a little slower than normal or you might be asked to log in again in a few minutes.
Need to speak to us?
Got a problem with your service which isn't listed above and want to speak to us about it, click contact us to speak with our support team.
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