Fibre customers in the following areas are currently experiencing issues using their broadband:
Papworth St Agnes
We'd like to assure you that our engineers are working to restore service ASAP and would like to apologise for any inconvenience during this time.
Latest Update - 08:00, 17th August
Our engineers have been working through the night to restore service to all affected customers as a priority and we appreciate your patience during this time.
If you live in the above areas and experiencing a loss of service, there's no need to contact us as we're already working with local engineers to resolve the issue. We'll keep you updated on our progress right here, so check back for updates.
Need to speak to us?
Got a problem with your service which isn't listed above and want to speak to us about it, click contact us to speak with our support team.