NEED SOME HELP?

djb200 · ‎03-07-2025

I signed up to TalkTalk in June 2006 during their Free Broadband Forever ad campaign.

Has anyone successfully sued TalkTalk for since charging them for broadband?

YouTube watch?v=5Tzd0MMWHY4

fr8ys · ‎07-07-2025

Are you still on the same package you were at the time @djb200 ? It was advertised as a phone contract plus WiFi.

I very much doubt it as contracts are now broadband plus phone, so if you have changed packages and entered into a new contract, which is highly likely, you would be deemed to have accepted the terms of the new contract and rescinded any perceived rights under a previous one.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

sabelo-TT · ‎07-07-2025

We do understand @djb200 however, what @fr8ys said is indeed correct because our services are chargeable.

djb200 · ‎07-07-2025

Forever is longer than 28 years.

I'm still interested to know if any customers who signed up during the campaign has sued TT for false advertising.

djb200 · ‎07-07-2025

How does that legally cancel out those of us who signed up before the ads were removed?

We signed because of the promise of 'free broadband for life', regardless of what happened afterwards.

fr8ys · ‎03-07-2025

@angelique-TT no problem.

This is 19 year old news.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

angelique-TT · ‎03-07-2025

Good afternoon. Thank you for the support fr8ys.

fr8ys · ‎03-07-2025

Sorry that should be the ASA

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

fr8ys · ‎03-07-2025

The ads were deemed misleading and were removed by Ofcom.

End of story.

https://uk.themedialeader.com/talktalk-drops-free-broadband-price/

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

NEED SOME HELP?

What happened to 'free broadband forever'?