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Need help?

Want to know how to get the most out of our community?

Hey, I'm Michelle and I wanted to tell you about our community and how it's packed full of useful information, answers and has a horde of active members waiting to help or just to say hey! We know forums can be a little daunting at times, so here are some of my useful tips to help you get the most out of the community:

Get Searching

Search is the quickest way to locate the information you're after, use the big red box above. If you don't find what you're after you can always post your own question.

Search now

Get stuck in

Prefer to jump straight into the community? Checkout the yellow "browse" tab over on the left hand side, here you'll find the entire community at your fingertips.

Try now

Join the party!

Had a peek around the community already? If so you'll no doubt want to join us, just hit register below and follow the instructions. Don't worry I'll still be here to help once you've registered.

Register now

Welcome to your Ideas!

Our customers are at the heart of everything we do here at TalkTalk, which is why we’ve launched Your Ideas. Got a suggestion about how we could improve one of our products or the service we provide, why not share it with us?

Before sharing your super idea its best to search the community to check if another member has already made a similar suggestion and if so be sure to give it a Like. Once you’ve submitted your idea, we’ll look to the community to see which ideas are the most popular so be sure to share your suggestion with other members and get them liking your idea. The more popular it becomes, the quicker it will be investigated by our product development teams.

How we're doing...

Checkout the status of all your ideas, for more information about what each status means take a look at our status definitions.

New ideas




Eureka moment?

Got an idea to help us make things even better, you just can't wait to share? What are you waiting for? Share your idea today.