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This area is now closed.

Our new community has been live for a while now as such we've decided to close our dedicated feedback board and in stead ask that any and all feedback you have about the site is shared in one of the many other boards we have and a member of the team ...

StephenF by Community Manager
  • 262 Views
  • 0 replies
  • 1 like

Third time trying to suggest stuff is the charm?

I recently joined the community because a change in policy made online chat support unusable for me. I have found the very few people I've interacted with so far to be friendly and willing to try and help. I have also found this to be hands down the ...

Testing my ability to post

Several times now I've tried to write a long, detailed post about various usability issues on the site.Each attempt seems to have vanished.I've invested a lot of time in this, so I'm just checking; is this far simpler post actually going to make it, ...

When are TalkTalk going to allow Dislikes?

Sorry - well actually no I'm not sorry - but any "forum" which allows only "likes" presents an inaccurate and misleading representation of what members feel about particular posts. To get a much more representative overview, there must be an option t...

Refer a friend

Hi, I have contacted one of the advisers by the name of Arne re the subject- no reply so far, been awaiting for about a week now. Can anyone advise regarding this, please? Many thanks

Resolved! Suprious notification

Yesterday I received an email with the subject: Your post Re: unrecognised number on bill on TalkTalk Help & Support is modified! Note that it explicitly says: "Your post". It went on to say that it was moved by name (A Community Star) and the reason...

Notification Feed

If one has multiple notifications in their Notification Feed then clicking on any one of them marks all of them as read. It would be better if only marked the notification you clicked on as read, rather than all of them. This occurs with following op...

Unread pm’s?

When I log in there is a red circle with a “2” in it at my avatar top right which I assume refers to unread pm’s, but I don’t have any. Gromit

Gromit by Community Star
  • 571 Views
  • 10 replies
  • 0 like

ASCI code

In the new `Check and Report` it is using ASCI Character Code when reports or replies are made, can something be done about this?

I8this by Philosopher
  • 316 Views
  • 5 replies
  • 0 like

Not all formatting tools available

When accessing the forum from my phone (Brave browser on Android 10) and making a post not all the formatting options are available. As can be seen from the screen shot below there is only row of options:  I am reasonably sure a second row appears br...

Screenshot_20210702-200052.png

Sorry, unable to complete the action you requested.

Re: Numbering within a topic. In an attempt to get back to a simple, linear, oldest first display, I tried editing my account preferences. My Settings/Preferences/Display and chcked 'Show all posts in a topic'My Settings/Preferences/Linear Layout and...

csquared2 by Conversation Starter
  • 190 Views
  • 1 replies
  • 0 like

Numbering within Topic

I've noticed that the original post is always numbered "n of n" and that the replies below it start at "1 of n". Here is an example screen dump showing what I mean: Surely it would be better to stick with the old system of numbering the original post...

Birchcroft_0-1625057264277.png

Topic Order

Is it me, or has something gone awry with the ordering of topics?If I scroll through 'Billing', I find topics last replied to months ago interleaved with topics with recent replies. For example https://community.talktalk.co.uk/t5/Billing/Loyalty-shou...

csquared2 by Conversation Starter
  • 464 Views
  • 4 replies
  • 1 like

Have you tested this on the public?

I have literally spent an hour navigating around the world of Talk Talk trying to find support for an issue. The number of times I’ve found the promised link ‘get help’, ‘report an issue’ etc etc, just to click and be sent to the stock support screen...

Live Chat Gone

The new site is a retrograde step - LIVE CHAT is no longer availableHow are non speakers supposed to deal with urgent issues and account issues ?And "LABELS" - why do we have to set a label - I have used OTHER for want of something more related

Weevie by Enlightened One
  • 396 Views
  • 3 replies
  • 11 like

Elusive Chat system

After trying to find the Chat system which is heavily highlighted in many places I contacted Talktalk by phone to ask how to get to it. They gave me a link...which didn't work....and kept me hanging on the phone for ages ...then just cut me off! I've...

Post count

OS: Windows 10 Home 20H2, 21H1Browser : MS Edge 91.0.864.59, Firefox 89.0.2 What about this:

ProfilePosts2.jpg
AllyM by Insightful One
  • 256 Views
  • 2 replies
  • 0 like

Reply to post

OS: Windows 10 Home 20H2, 21H1Browser : MS Edge 91.0.864.59, Firefox 89.0.2 There now only seems to be an option to reply to the topic in general, there is no individual reply button on each post. This means that the quote function only allows quotin...

AllyM by Insightful One
  • 1322 Views
  • 23 replies
  • 10 like

This area is now closed.

Our new community has been live for a while now as such we've decided to close our dedicated feedback board and in stead ask that any and all feedback you have about the site is shared in one of the many other boards we have and a member of the team ...

StephenF by Community Manager
  • 262 Views
  • 0 replies
  • 1 like
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