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Dear Customer,  We are conducting planned maintenance on our network. The maintenance details and the impact on your service(s) are: Customer Impact: Service Affecting Change Number: CHG0087294 Service Number(s): Please See Attached What we are doing: York Poppleton FAC to FEx Customer Migration Description of the works taking place: As part of the York Migration Project, all customers are being migrated from the Huawei OLT in the Poppleton FAC to our new Fibre Exchange. This work is to move the East and West ODF 432F from the Sky Pop to our new FEx. Start Date and Time of Maintenance 28th February 2024 @ 22:00 End Date and Time of Maintenance 29th February 2024 @ 07:00 Time of Maintenance 9 Hours Comments: Customers will experience a 30-minute outage during the migration. An extended window has been requested due to the volume and distribution of services across cables / tubes. We always do our best to complete maintenance work quickly and with a
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Added ‎31-01-2024 10:05 AM
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Dear Customer,  We are conducting planned maintenance on our network. The maintenance details and the impact on your service(s) are: Customer Impact: Service Affecting Change Number: CHG0087294 Service Number(s): Please See Attached What we are doing: York Poppleton FAC to FEx Customer Migration Description of the works taking place: As part of the York Migration Project, all customers are being migrated from the Huawei OLT in the Poppleton FAC to our new Fibre Exchange. This work is to move the East and West ODF 432F from the Sky Pop to our new FEx. Start Date and Time of Maintenance 28th February 2024 @ 22:00 End Date and Time of Maintenance 29th February 2024 @ 07:00 Time of Maintenance 9 Hours Comments: Customers will experience a 30-minute outage during the migration. An extended window has been requested due to the volume and distribution of services across cables / tubes. We always do our best to complete maintenance work quickly and with a
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