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Thorley31
First Timer
Private Message TalkTalk
Message 3 of 3

Account isn't showing payment for November. And I need to set up a payment extension but can't as says they will take payment on or after the 15th of November am confused 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @Thorley31

 

Sorry that you are having problems

 

Best option would be to call us on 03451720088. Ask to speak to the payment support team,  they will be able to see what options are available

 

Sorry for any inconvenience caused 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

I'll move this to the billing section of the forum, @Thorley31, as you have posted in a section which won't receive staff support.

 

Staff will reply during the week. 

 

See also:

 

https://community.talktalk.co.uk/t5/Articles/Struggling-to-pay/ta-p/2608934

 

Were you hoping to pay with a recurring card payment or Direct Debit?

Gliwmaeden2, a fellow customer.
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