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Netflix Omitted in error from my account ?

ivann1938
Popular Poster
Private Message
Message 3 of 3

I have received numerous Netflix tokens , each of which on activation proves to be faulty but I now believe that the fault lies with my account rather than the Netflix token.  When I go into my account, then to manage add-ons I am unable to access my Netflix password, receiving exactly the same message ( double check the link etc ) as when I try to activate the various Tokens that have been sent to me.

I therefore believe that although I am being charged for Netfix, it has not been included.

I would be grateful if this could be resolved as soon as possible, crediting me for the payment for a service I am not receiving.

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi ivann1938

 

Netflix is active on your account, the activation code does expire, all we can do is resend the code again for you to activate ASAP. 

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Divsec
Community Star
Private Message TalkTalk
Message 2 of 3

Hi @ivann1938 your post has been escalated and you should hear tomorrow. Only the TT staff can get to the bottom of this for you. Good luck and happy Netflixing. 

I don't work here and all my opinions are my own.
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