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Broadband help

For queries about your TalkTalk broadband service.

My internet keeps dropping out

NickyJM
First Timer
Private Message TalkTalk
Message 3 of 3

My internet keeps dropping out and it is particularly bad in the mornings. I have just run a connection test and a fault has been identified but nobody is responding to the live chat.

NMclean
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2 REPLIES 2

Message 1 of 3

Hi Nicky,

 

Thanks for updating your profile, how has your connection been over the weekend?

Chris

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Chris-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi NickyJM,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Chris

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