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Broadband help

For queries about your TalkTalk broadband service.

ROUTER FAILING/NO POWER

samenchav
First Timer
Private Message
Message 4 of 4

I belive my Router may be failing late last night No internet, this resolved itself and I thought nothing of it.

Get up in the Morning no Internet or network. Router has no lights on and takes several attempts to start up.

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3 REPLIES 3

Message 1 of 4

Hi samenchav

 

Do you still need help with this?

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Hi samenchav

 

I'm sorry to hear this.

 

I can send you a replacement router. Please can you add your name and TalkTalk landline number to your Community Profile, I can then send the router.

 

Thanks

 

Debbie

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

Your point of contact before Monday is phone / Chat support, @samenchav.

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

Add your Talktalk landline number  / account number to your Personal Information, however, for staff on here to identify your account. 

 

They'll pick up this thread after the weekend.

 

Go via your avatar/name; settings; Personal Information. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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