For queries about your TalkTalk broadband service.
on 12-05-2023 05:02 PM
I belive my Router may be failing late last night No internet, this resolved itself and I thought nothing of it.
Get up in the Morning no Internet or network. Router has no lights on and takes several attempts to start up.
on 16-05-2023 11:13 AM
Hi samenchav
Do you still need help with this?
on 15-05-2023 07:01 AM
Hi samenchav
I'm sorry to hear this.
I can send you a replacement router. Please can you add your name and TalkTalk landline number to your Community Profile, I can then send the router.
Thanks
Debbie
on 12-05-2023 05:56 PM
Your point of contact before Monday is phone / Chat support, @samenchav.
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
Add your Talktalk landline number / account number to your Personal Information, however, for staff on here to identify your account.
They'll pick up this thread after the weekend.
Go via your avatar/name; settings; Personal Information. SAVE CHANGES.