Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Why do they make it so hard to leave them? Because their service is rotten and substandard, and they want to make money out of their customers! It's like holding people to ransom without an easy option to escape! I'm not in love with TalkTalk, and ...
I haven't yet received the return bag and have now left the old address, I have the router and other various things. I would like the bag to be sent to my new address which I'm not sure you have. 12 water meadow way , Downham Market, PE389HA
As my talk talk router just started flashing orange today and after hours and hours trying to fix (no luck), I bought. TP Link router but I think I need to change the settings on that to link it to my talk talk account but I don’t know how to? I gues...
What is a point of the home move link that gives an error and then tells you to call a number that is not in service.Online chat is useless as well.... just get a message of "We’re sorry, all our agents are currently busy. We will be with you shortly...
Hiwhat do I do with my old router as I have now changed providers and havent had any correspondence from Talk Talk to say what I should do with it.. certainly don’t want to be charged!please advise!thank you
My existing contract ends in approximately five weeks time. I have received a good offer to renew. If I renew now will I forfeit the remaining time on my present contract or will renewed contract become live and continue on from the expiry date.
After much testing I have discovered that the power adapter for the gfast Openreach modem has failed. I have tested with other adapters and the modem powers on again. I was wondering how I can get a replacement sent out. The current adapter is not an...
I cannot use my tiscali email to login. Have to use gmail, now all communication via gmail account from talktalk.Is tiscali to be deleted for an email account with talktalk.
I am confused as to why my broadband direct debit for March 2025 is £51.70 when for February it was £36.42. Also I have received an email telling my router is out of date. How do I get a new one? Would be grateful is someone can me me to discuss
When my contract ends do it cancel automatically or do I need to ring up to cancel? I will be changing my supplier as not happy with this one and the prices going up. Found a cheaper supplier Thanks, look forward to your reply
Hi, I’ve recently received a couple of text messages about network problems. Have they legitimately been sent to me by TalkTalk?
I need to know what my average data usage is per month so i can compare this service with another that has a limited data plan
Hi, As of this morning, I am unable to access a couple of websites that I use regularly. They were working last night. I am able to access them using mobile data on my phone network, but not with broadband. It is the same on the few devices I have tr...
For a long time, I have not been able to understand advice like the following:'add a particular bit of information in the private notes field, which only you and the support staff can view.'Does the 'private notes field' have a higher status than the...
Hello, In order to use remote access to my work computer I have to disable scam protection in the talk talk security settings.Today when I went to turn the scam settings off, the off button was already checked. Scam protection is actually on. I can't...
I have a talktalk plus box and used the red button to record a series on ITV and some of the episodes have failed to record. All the episodes came on at the same time. I have done this previously without any failures. So what has happened./ changed. ...
I can't use Teams. My IT department thinks it is because any outside user cannot connect because they are blocked. How do I change the settings so that colleagues can contact me. Also my Hive has stopped working and I think this is due to the same pr...
Hi . I move new home , what I need to do ?
Good morning, I understand that I need to return the Talk Talk router to you. How do I do that? I have read that I need to request a bag so I can return it. If that is the case, could you send me a bag so I can do so. If not, could I just send it in ...
How do i make an official complaint to talk talk by email. I am being told I cannot do this by email and I have to speak with someone on the phone. thanks
I’m leaving the country on 12th February so sadly need to disconnect my broadband do I have to make a phone call or can I do it online
Hi can I please cancle my contract because I m moving house i don't know how to do it can you please help me
I have asked TalkTalk four times now for a return kit for my old router, and the only one they sent had a faulty label. I'm worried they will charge me for a late return as it's been over a month and they still haven't sent anything. Anyone else havi...
Hi, I suddenly have the problem that certain websites won’t load. They worked perfectly fine until my computer did some updates. They are teamviewer and another remote website. Google etc seems fine I’ve already added the websites to my save websites...
My tenant has been placed in prison and the internet is no longer required with immediate effect - xxxxxxxxxxxxx Removed for security reasons.