Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Since being migrated from Shell I cannot login to my account. I cannot reset the password because when I try to login with a previously used username and password it gives me error. "There was a technical error. We're sorry and working hard to resolv...
I was offered a £100 Amazon voucher in September and have multiple times attempted to get this sorted. Still waiting ...
Hello I'm out-of-contract since December of last year and I'm paying nearly £40 a month. I changed to Fibre 65 from Fibre 35 near the end of 2022 after being on it since 2020, but before then I had the option of renewing my contract on it and paying ...
Hi, I believed (like in many other posts) that TalkTalk would automatically compensate me for a total loss of broadband service, but I am still waiting and as it wasn't on my most recent bill, I thought it was time to ask the question. On 18th Feb 25...
My payment for mu broadband is £36 per month but last month and this month I am being charged £46.50, I have not changed contract my contract is still within the contracted months and not over used.
My address is incorrect on my correspondences I receive in the post. Can this please be corrected to the address that follows below as my neighbour is receiving my letters and please also remove the London before Derry. is XXXXXXX REMOVED FOR SECURIT...
We have been charged 2 callout fees because the engineers couldn't park directly outside our house so just drove off. We called numerous times to say they needed to go down the road and notes would be left for them to see. Spoke backwards and forward...
I was switched to bt broadband 3 weeks ago when I was caught by a gentleman at the door a few weeks prior however at the time by emails weren’t working and I was pretty busy the gentleman was even holding my phone and asking me questions about my WiF...
So yesterday my broadband stopped working, it is obviously the hub as everything else checks out, talk talk won’t send me a new one they want to send an engineer to correct my fault or fit a new hub, they want me to take time off to meet the engineer...
Hi, I was migrated from Shell Energy to TalkTalk but I need to access my migrated account. The problem is I am already an existing TalkTalk broadband customer for another property. And need to know how to go about accessing my migrated account. Kindl...
I'm unable to disable HomeSafe in my Security Settings page. I can enable/disable the other features such as Scam Protection and KidSafe but HomeSafe has no such controls. Any tips on how to disable HomeSafe?
Why do they make it so hard to leave them? Because their service is rotten and substandard, and they want to make money out of their customers! It's like holding people to ransom without an easy option to escape! I'm not in love with TalkTalk, and ...
I haven't yet received the return bag and have now left the old address, I have the router and other various things. I would like the bag to be sent to my new address which I'm not sure you have. 12 water meadow way , Downham Market, PE389HA
As my talk talk router just started flashing orange today and after hours and hours trying to fix (no luck), I bought. TP Link router but I think I need to change the settings on that to link it to my talk talk account but I don’t know how to? I gues...
What is a point of the home move link that gives an error and then tells you to call a number that is not in service.Online chat is useless as well.... just get a message of "We’re sorry, all our agents are currently busy. We will be with you shortly...
Hiwhat do I do with my old router as I have now changed providers and havent had any correspondence from Talk Talk to say what I should do with it.. certainly don’t want to be charged!please advise!thank you
My existing contract ends in approximately five weeks time. I have received a good offer to renew. If I renew now will I forfeit the remaining time on my present contract or will renewed contract become live and continue on from the expiry date.
After much testing I have discovered that the power adapter for the gfast Openreach modem has failed. I have tested with other adapters and the modem powers on again. I was wondering how I can get a replacement sent out. The current adapter is not an...
I cannot use my tiscali email to login. Have to use gmail, now all communication via gmail account from talktalk.Is tiscali to be deleted for an email account with talktalk.
I am confused as to why my broadband direct debit for March 2025 is £51.70 when for February it was £36.42. Also I have received an email telling my router is out of date. How do I get a new one? Would be grateful is someone can me me to discuss
When my contract ends do it cancel automatically or do I need to ring up to cancel? I will be changing my supplier as not happy with this one and the prices going up. Found a cheaper supplier Thanks, look forward to your reply
Hi, I’ve recently received a couple of text messages about network problems. Have they legitimately been sent to me by TalkTalk?
I need to know what my average data usage is per month so i can compare this service with another that has a limited data plan
Hi, As of this morning, I am unable to access a couple of websites that I use regularly. They were working last night. I am able to access them using mobile data on my phone network, but not with broadband. It is the same on the few devices I have tr...
For a long time, I have not been able to understand advice like the following:'add a particular bit of information in the private notes field, which only you and the support staff can view.'Does the 'private notes field' have a higher status than the...