For queries about your TalkTalk broadband service.
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
I have recently upgraded to fibre 150 assured it will reach my remote locations. My Currently fibre 65 with traditional router works wellI have a 14 day change of mind in the contract.the engineers are not due to install until 14th January 2025 that ...
Hi my Internet is constantly disconnecting I have now took out a new contract and it's still doing it
I am experiencing ongoing Wi-Fi disconnections that require me to manually restart the router every time to restore the connection. Unfortunately, the issue persists despite support intervention.The Wi-Fi drops multiple times daily at irregular inter...
I am considering changing suppliers to lower my monthly outgoings. Do TT offer a Broadband-only contract, i.e. we want to remove our landline? Please let me know the options. Thank you Christopher Dowey
Hi ,my name is Abdelghani Elturki, 55 Park View Road. I received email from TalkTalk regarding outstanding balance. I am now outside UK and and my 18th month contract already expired in November 2024 and I am already paid all bills (please note you b...
We have finished out contract with TalkTalk. Could you please send me the packaging to send the router back to yourselvesThank you
Hi, When I try to connect to certain websites using a browser or their app I am receiving a forbidden 403 error. If I use mobile data it's fine, use a friend's WiFi and it's fine. Just doesn't work on my WiFi. I've done a full router reset and no joy...
I have no Internet since this morning showing a blinking red light that's all it dose I have rested the box but its doing the same red like pls help soon as asp thanks
I started a home move process about two weeks ago but had an issue witht he correct address appearing, I spoke to someone on the phone who said they will sort it and let me know once its done. I've heard nothing, when I try to find my "current home m...
My contract runs out in 2 weeks. I've had an email from TT but think i'll leave as the cost is too high and I can get faster and cheaper broadband from SKY. Do I have to wait til the 2 weeks have gone before I can switch and will I have to pay a pena...
Hello, I recently received a new router the TalkTalk Wi-Fi Hub 2. Its using hardware version FAST5464 2.00 and software version SG4K100206. I have noticed some issues around Wi-Fi calling. Either people get cut off, I can't initiate a call or I sound...
Hi I have a broadband account with you. Account number: ** removed** Phone number: ** removed ** I want to leave EE. I feel they have treated me very badly. I have an account withem for over 20 years. They dont appreciate loyalty. I'm looking to keep...
I left and not recieved anything to send anything back
Hi,I need to cancel my broadband but I am now overseas, I can't call the number for cancellations as my mobile network provider will not support international calls. How can I get the broadband cancelled without calling the centre? Whenever I try to ...
Hi, Can anyone help- I had the new type of broadband fitted (the style that's like an old telephone wire) and the guy set everything up (wifi and tv) and left it running for me. It wasn't until later I found out that if I turn my t.v off at the wall ...
i woke up this morning to my router blinking orange , ive unpluggedeverything includin g from wall for half hour and no diffrence then i tryed to reset it and left it a hour and still blinking orange ive tested internet and it says ive got no issues ...
due to a problem with renewing my contract with talk talk my internet access was cut of on 1st october and not restored till the 8th november but despite many visits from engineers i sill do not have working fibre broadband i am using internet via my...
Hello, My contract has just been finished and I would like to request a return bag so that I can return the router and the related equipment to you. How can I get one? Thanks.
I joined Shell in April as I was planning to transfer to a Social tariff once my welcome voucher and cashback had come through (this took 6 months!). I did not want to join TalkTalk as they have always been inadequate and difficult to communicate wit...
Hi, I am moving house soon, what’s the process of changing address for my boardband? Do I just need to plug in the wifi to my new address on should I do something else?
Im currently on the fast broadband with home phone.My contact expires end of Jan 2025.The only reason I'm staying with talktalk is because my elderly mother relies on her home phone to call me ( she is a talktalk phone customer) so we get free landli...
I wanted to buy a VPN but for some reason, I cannot access website like Surfshark.com to try or buy: This site can’t provide a secure connectionsurfshark.com sent an invalid response. Try running Windows Network Diagnostics.ERR_SSL_PROTOCOL_ERROR I h...
Hi, I have recently disconnected my broadband and still haven't received a returns bag for my equipment. How do I request one to be sent to me asap please? Thank you
Hi. I’ve received a letter and a returns bag asking me to return my equipment. I’ve no idea why I’ve got this, I haven’t left Talktalk or obtained new equipment. It says at the bottom of the letter I may be charged £50 if I don’t return it! Not sure ...
Internet appears to work normally, but cannot connect to any of the three breweries I routinely order from - Nirvana, Greene King, and Adnams. Three can't be coincidence. Various 'reasons', but mostly 'the connection was reset'.