Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
I am having problems sending a lot, and sometimes receiving from other people. they tell me they have sent me an email but I never get it or they say they tried to email me and it says at their end that the email is blocked. Why? At the moment I can ...
I recently rented a new home, which already has two open-reach ONETs on the wall in the living room. I initially called BT but their connection time was 1 month so I connected to Talk Talk. They informed me that I already have Onet so it won't take s...
hi I was on the phone to your Indian Call Centre the other day, discussing about possibly moving over to fibrotic. I came to agreement that I wouldn’t change my contract until it comes to an end. But your Indian Call Centre wouldn’t leave me alone an...
I live in postcode BT71 4NE and my broadband has been down from yesterday 12/11/24 can you please tell me what is happening
I was on previously on fibre 150 and I was persuaded to upgrade to Fibre 250 for roughly same difference. I went ahead with this without thinking. Anyway I cancelled within the same day because it is not physically it is possible to offer Fibre 250 i...
Is your web site down since I can't login. I get the message "Sorry - for technical or security reasons we cannot log you in. Please refresh and try again."
Hello Morning. I would like to return my talk talk equipment. I need a return bag
Request talk talk return bag
Hello, my home telephone and broadband contract (transferred from Shell broadband) is due to end on the 16 January 2025. I would like all services (and billing) from talktalk to cease on this end of current contract date, what steps do I need to take...
I just made a payment for my recent bill and it is still staying that I need to pay.
I have an account number ************ which I need to cancel. My number is 0XXXXXXXXXXXX The account relates to !!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. The internet doesn't work anymore and was very poor when it did wo...
hello. I have a problem because I want to contact via live chat but it hasn't worked for me for 2 weeks. I don't want to talk on the phone because my English is poor. since 4.11.24 I have a new full fiber service provider and the contract on the talk...
Poor service at the end of the week especially Friday to Sunday when I have no broadband for hours
Dear TalkTalk Community,I wanted to share my experience with an issue I've encountered regarding a recent email I received from TalkTalk today, which stated that my account was overdue because my direct debit payment did not go through. The email als...
Hello I am going live today and my two part power lead is broken, the one that goes into and powers the router, please can I be sent a replacement. My community profile is completed with the information you need. I look forward to hearing from you Th...
For context I was on Shell Energy broadband and have been migrated to Talk Talk. I have tried to cancel my broadband with TT for weeks now as I’m moving houses, but have had no confirmation over email. I have had it confirmed via phone calls and (bec...
Hi TalkTalk Support, I'm using the DG8041W router for my home network, which runs on the 192.168.1.0/24 subnet (with the router at 192.168.1.10). I also have a Cisco network set up on a different subnet (10.0.0.0), and I'm trying to get both networks...
What does it mean that I am "at the end of (my) quota ?
I can't set up a move to a new home
Where in my account can I cancel my broadband?
Good morning, My new broadband provider installed on Wednesday afternoon ( 23rd October 2024 )Since then I stopped using TalkTalk broadband. Both I and the new provider informed you in advance that I will be leaving TalkTalk as documented through you...
I have just received a new Hi-Fi hubPlease can you give me instructions on setting up a guest account.Many thanks
Would it possible to have a replacement router? Ours is wall mounted but the router has snapped away from the bracket that attaches to the wall and won’t stay put securely anymore.Thanks Angela
My internet stopped working on 25th September, I reported it on 26th September - it was eventually fixed on 4th October and I have been told Talk Talk are giving me £19.52 compensation - how is that worked out? I am not happy and will report to ofcom...
Waht is the cancellation penalty with this deal? Where can I see it in writing?