For queries about your TalkTalk broadband service.
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Can anyone give me a number to ring so I am able to speak to someone regarding issues with broadband. Been trying now for over an hour.
Almost 4 weeks with no internet and no resolution time given. The help centre is worse than useless couldn't even get my postcode after 5 attempts. How do I raise a complaint?
I'm moving house on the 28th February and would like to transfer my package to my new address. Tried doing it on line, but it said i was unable to do it at the moment
When I closed my account four months ago I was told I would be sent a router return bag. Nothing has arrived. Can I now dispose of the router or do Talktalk still want it back?
Can I please have my instalment date moved forward?
Since 10 am today, I have not been able to connect to World of Tanks console, Wargamings servers, after their game update. I have done all restarts, factory resets and DNS changes. No resolution has been made. After speaking with many other TalkTalk ...
I have received a new router, complete with the extra accessories (cables, mains adapter etc) which I already have, and want to return the old router (which still works) aswell as the accessories which I don't need. I didn't receive a returns label o...
How do I change to Digital Voice?
Hello. My name is Krystian Zamojcin. I have been your client for several years. I currently have internet with my home phone. I have not used my home phone for a long time. I would like to sign a new contract with you in which I would only have inter...
I've been sent a returns label to return some equipment so I don't get charged. The problem is the label isn't working at the post office! Can you send me another one or is there another way to return the equipment.
HiI want to use a 3rd party router and I contacted technical support via the chat twice. I advised them I need the internet service provider username and password for the PPPoA settings in the new router. On both occasions they kept referring me to t...
Hi, I signed up with talk talk in August and have still not received my gift voucher that should have taken 30 days. I have escalated this for the last 5 months through giftcloud and am getting nowhere. They keep telling me I will receive it and that...
How can I speak to a person re my contact
I'm struggling to get an answer on my claim for automatic compensation. My internet went down on 20th December and wasn't restored till 31st December when Openreach engineer came to my house to change the router. On my initial call with TalkTalk I wa...
If you can't process your moving home online, is the phone number provided free with mobile calling Thanks
Hi team, 7 days ago, I notified your team of my contract termination and requested a return bag for my router ASAP as I'm vacating my flat and will be unable to return the router after the service is terminated (which is the standard process). Your t...
Hi, As a last resort I am posting on here because I've tried online chat / phone calls and it's horrendous - I'm left pulling my hair out. December - I made a complaint - today I receive an e-mail telling me my complaint is closed because of no conta...
Anyone find talk talk customer service and technical help awful and really unhelpful?????
Saturday 25th Jan 2025 11.00. Tried to call customer services 3 times but option 1 and 1 says they are NOT OPEN but they are a 24/7 contact service ?
I ended my account in December and have called and requested a returns bag twice since then and still haven’t received one. I’m worried I’ll get charged so please try and send another one so I can get rid of the router.
I have migrated from an older imac using High Sierra to a newer one using Monteray v 12.7.1 I cannot now receive or send emails and keep getting a message "input password" . I have done this many times using my webmail password as advised but says no...
I need to change my password on TalkTalk 404A94
We have been trying for days to contact you. Our connection just keeps going off. One of us works from home and can’t work? Why can’t we speak to a real person? If this is not sorted now we will cancel. We need reliable connection to earn money and p...
New contract of £53 agreed today by your rep on a phone call for all the same service, but no email received as promised. Normal poor service.Need to find new provider.
Hi have received a new router and need to return my existing one which nolonger works. I have been told I need to return the old one but have not received a returns bag. How do I obtain a bag.Many Thanks