Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hello, I’m posting here because I’m extremely concerned about what has happened with my TalkTalk service over the past week, and I need clarification from TalkTalk urgently. 1. Extremely Strange Call From a “Complaint Manager”A few days ago, I receiv...
I'm unable to cancel Callsafe via my account login, the button linking me to the function just returns the "Oops....." message. Tried PC, mobile, different browsers, different Windows (7 and 11), always "Oops...".Please could someone cancel the Calls...
How do I change the ownership of my personal broadband account to the ownership of my company?
I have tried to delete call safe from my account and i cant and cant find an email to tell Talk Talk to delete it. I followed all the steps in the email i received saying a £1 charge would be introduced. Ideas please
Is it possible to turn wifi off maybe midnight to 5am? TalkTalk Wi-Fi Hubversion SG4K100208
Hi,can anybody tell me how long it should take to receive a compensation payment. I was told approximately 7 weeks ago that I was due compensation for loss of service for a week and was told a figure I would get. Still no sign of it,
Evening everyone. Just a quick question. I renewed my dads broadband contract this afternoon and downloaded the appropriate documents. A couple of hours later he received a call (I do not live at the same address) from a lady asking if she was speaki...
I have just renewed contract and upgraded from FullFibre500 to 900. Yet I am definitely not getting the speeds I should and every speedtest results in around 200Mbs download.When I try to get this sorted out via TalkTalk Customer Services I experienc...
Can anyone tell me what’s going on in the Chester area.Had no texts telling me what’s happening or when I can expect rectify.Other parts of Chester also affected
I find that whenever I use my TalkTalk account to try to access www.reddit.com, that I am presented with the message:This site can’t be reachedThe connection was reset.Try:Checking the connectionChecking the proxy and the firewallRunning Windows Netw...
I have been told that these have been sent, there was no bag and label in my new router box How can I get a bag and label to return old router, plugs wires etc?
Has anyone else had to deal with talktalk customer service?I have never experienced anything like it? I have been lied to, hung up on multiple times, no one seems to have the slightest idea what they are doing. I have spent hours on the phone no one ...
I received a router in the post that said it was from Talktalk and I wanted to check that it wasn’t a scam
My old contract has expired. I have applied to start a new one but the request has not been acknowledged.
Hello. my account is finished with you, it has been over a month now and i still have not got a returns label despite contacting you a few times. could someone send me one please.Also please close my account as im still getting bills for £0.00 and it...
"There was a technical errorWe’re sorry and working hard to resolve this. Please try again later." I know there's another topic almost identical, but having been 'told off' before for adding a 'me also' comment and told to open my own thread, so here...
How on earth do I access live online chat to speak to a human at TalkTalk? A little tab used to appear on the website for live chat, but I can no longer see this. I am going round in circles!! Every time I click on "help with......" it just takes me ...
I've got a Talktalk Wifi Hub 2. I've created a firewall rule to block all communication from LAN to 8.8.8.8. The rule is sitting at the top, so it is the first rule to be applied. However, my LAN devices can still reach the destination. I've restarte...
I have been unable to log into a website for over a week now. I need this website for work and everyone else in the company can access it. I have tried all of the things that are recommended online but still nothing. I have turned my router off for 3...
Hi I need to upgrade my broadband as my speed is being throttled.However I can't have full fibre as the homeowner doesn't want it yet.So fttc is perfect for me.The problem is that customer services says I can't get fibre at my address which is odd as...
I am being bombarded (10/20 per day)with scam emails, all from similar but different email addresses. I presume they have my email address from the hack some years ago. I block and forward them to talktalk, but they still keep appearing. Am I the onl...
I am getting sent emails rejected at random with various messages including 'contact your service provider as part of their network is on our blocked list' This seems to have become a regular but random occurrence over the last week or so.
Hello, I have just ended my broadband contract but am no longer an occupant of the house to which I assume the Equipment Return bag will be sent. Unfortunately, the cost for me to set up a TRM redirection would be the same as just keeping the router....
Is there anybody here who can help me with customer service please.
You have upgraded my router but have not sent anything to return the old one, when do I get this please?