Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hi everyone,I'm hoping someone here might be able to offer advice or guidance because I'm at my wit's end with this issue.For a while now, I've been experiencing severe jitter and packet loss at random intervals throughout the day, although it seems ...
Hi, I am having issues connecting to xbox live using wifi an wired connection. I am also having issues with connecting to some social media platforms like Instagram and facebook via wifi on my Iphone and Macbook.I have gone through the live chat and ...
Evening, We have been experiencing issues with slow connectivity on mobile phones and TV since a router replacement approx 6 weeks ago. Sons are complaining of intermittently high ping when gaming, and being kicked from games and freezing due to conn...
This issue has been ongoing for some time and I'm all out of avenues for a resolution. So if anyone can look at the info below and come to any solution that'd be much appreciated, as my current one is "wait for fibre". (satellite internet / cellular ...
Hi, For the last couple of months my sons gaming experience has got worse and worse to the point he can't play anything online anymore. From reading other user's posts, it appears to be due to 'Wifi Optimisation'. Please can someone from the support ...
My port forwarding is not working. I do everything correct and yet the ports remained closed. Pinging them on port checking websites doesn't work and attempting to use DMZ just comes back as "Invalid Ip" I have turned DCHP off and on, Reset my router...
My phone says I'm getting the 18mbps upload connection, but my PS4 stays around 7/8mbps and that's hardwired with an ethernet cable. Help
the last couple of days I’ve been getting terrible lag in games. I tried my pc over Ethernet and Xbox over WiFi plus run multiple speed tests. WiFi and Ethernet yielded the same results between 9-15 ping latency 80 down and over 500 up. This is fine ...
Been having this issue of a much higher latency than usual for this broadband connection. Before, it would usually max out at around 30-40ms of latency at worst, but recently (beginning around 6 months ago) it goes as high as 500ms and can stay that ...
Dear Community I need to change my NAT Type to open to optimise my online gaming experience. It’s presently set to Moderate, I assume by default. I have a Safecom FAST5364 router. Would be grateful for help in achieving this. Cheers Darren
Hi, i keep getting high latency when gaming. I've ran a pingtest and it goes from 17ms stable and spikes to 100ms+ randomly. I was wondering if i can get some help on this thanks.
Hi guys. Not very good technically so hope this makes sense. I'm an avid cloud gamer and although it's fine over WiFi obviously it's recommended to be hard wired for the best experience I have my WiFi hub 2 in the hallway of our home. My game console...
TalkTalk Wi-Fi Hub, version SG4K100174 I have a list of Ethernet and WiFi devices on my network with MAC filters. We have someone staying with us currently. Whenever they're downloading many GB of Xbox games, it's slowing down the speed of the entire...
Hi like in the topic , is there a way to obtain static ip address ? at the moment every 12 hour or so it changes to a new one which messing up my domainredirections. Trying to host a server for game to play with friends.
I have frequent problems with my connection speed.I am a fair way from my nearest exchage on copper wires due to rural location.It seems that a period of slow connectivity really messes my connection up.Have been talking to support about 8 times and ...
Hi, I recently purchased an Alienware x17 R2 laptop and whenever I connect it to the network the internet drops for every device and I have to restart the router, does anybody have an advice?
My access to certain gaming and social networking sites has become limited - across devices and browsers my family members use. Sites include: Instagram and Twitter, battle.net, riotgames.com, epicgames.com, and leagueoflegends.com. The block started...
Hey, Sorry but could someone please turn my Wi-Fi Optimisation off again? Thanks A lot,Jack
I'm having issue, where all players in the game are shaking every say, 10 seconds; I switched to my mobile data connection and this doesn't happen. Latency is fine, uninstalled and reinstalled game/GPU Drivers, Updated BIOS. Does anybody have any adv...
I want to buy the ASUS RT-AX86U but I’m unsure what to do; I guess I also need to buy a modem to push the internet through first so the router will work. Does anybody know which modem I can use, or does anybody have any advice on what to do; this is ...
Hi, my internet has been intermittent for a while now I've learnt to cope with it since the internet speed is good. But I was away for 3 weeks and out of curiosity I checked how the internet connection has been through logs and have found out somethi...
I have just received a 2nd Xbox One to add to my home network and wondered if and how it is possible to achieve an Open NAT on both consoles? I have previously had Port Forwarding set up and working correctly for the 1st console. However as I underst...
Hi, after one and a half month of no disconnects I've started having issues again. Last time it was due to some phone line fault which you guys have fixed. As of 17th May, my Internet disconnected once and I was put on interleaved, ever since its bee...
Recently my sons PS5 will not allow him to connect to PSN/Chat/Play games.I've tried adding the PSN rule in the firewall, tried setting it to a DMZ but the only way it will connect is if I disable the firewall entirely, which I'm not willing to do. I...
I have spent the whole of yesterday evening and some of today troubleshooting. Tried to call customer support today - of course the phone lines were "too busy" and recommended I call back "in a couple of hours". I am convinced there is an issue with ...