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Broadband help

For queries about your TalkTalk broadband service.

Forum Posts

Very Important - V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

V202 firmware.png

Weak Security warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - this network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

Cisco AnyConnect VPN not working

Hi I seem to be having the same issues as others with Cisco AnyConnect. No internet access and no VPN connection to my work laptop. I am having to hotspot to able me to work. My company has told me it’s down to a firmware update sent out by TalkTalk ...

JulzF by Newbie
  • 135 Views
  • 6 replies
  • 0 like

Internet connection very intermittent

Hi, Since Friday 4th Oct I’ve had very intermittent internet connection.I work from home and use Cisco Connect from my laptop, like others here who are having issues, mine will also not connect.Webpages in browser will not always load, pressing F5 a ...

Cisco AnyConnect VPN Not Working

As others are experiencing in multiple posts in the past few weeks, I am also having the same issue with Cisco AnyConnect. My work laptop fails to connect via my home TalkTalk Router (FAST 5364-3.T8). My personal laptops, which don't use Cisco Anycon...

DG8041W firmware

Greetings, I am looking for support, my DG8041W has firmware v1.05t and is constantly disconnecting and rebooting, I hear there is a higher software version that can fix this issue.

Cisco VPN Connectivity Issue

Hi There,I am having similar issues to 100s of other TalkTalk customers. My Cisco Anyconnect has stopped working. Talk Talk Chat and Live support have been a complete waste of time.From other posts, it seems to be a Firmware issue. Therefore, can som...

PalRR33 by Visitor
  • 445 Views
  • 9 replies
  • 0 like

Cisco VPN problems

HiSame as so many others, my Anyconnect has stopped working. Talk talk live support was useless and told me to go to my IT department. It seems there are ways to reset the firmware of the router?? Please can someone help me with that.My settings are:...

VPN will not connect

My work laptop will not connect. The IT dept have been through everything to identify the issue and we have excluded all other possibilities. They told me the issue was caused by an update to my router? They told me to contact Talktalk to ask for the...

Jb6789 by Visitor
  • 300 Views
  • 4 replies
  • 0 like

CISCO ANYCONNECT VPN - Not working

My company Cisco AnyConnect VPN will no longer connect through my TalkTalk router. I have tried to connect through another (neighbours) broadband which works correctly.

Cisco AnyConnect VPN

My company Cisco AnyConnect VPN will no longer connect through my TalkTalk router (Sagemcom-FAST5364)

Cisco Anyconnect VPN not working

Hello, I have not been able to connect to Cisco Anyconnect VPN through my TalkTalk wifi this week. However, I am able to with my mobile hotspot so it seems that the TalkTalk wifi is having issues. I've noticed many other community posts here with the...

Btown by Newbie
  • 299 Views
  • 4 replies
  • 0 like

VPN connection stopped working

From the beginning of this week my vpn connection to work has stopped working. Normal WiFi connections are working fine. Has something changed on the router like firmware to make his happen and is there a fix?

Cisco Anytime Connect not working or being blocked

HI Been trying since Monday to connect to my works VPN using Cisco AnyTime Connect. It will not connect over Talk Talk broadband but WILL if I connect using my mobile as a hot spot which thankfully is not Talk Talk. I have tried contacting support vi...

NeilMacc by Sightseer
  • 567 Views
  • 11 replies
  • 0 like

SAGEMCOM FAST 5364 - Hacked firmware

I think someone has hacked my router at the route level and enabled a bunch of sureillance settings and custom firewall settings utilising the exploit located at this url: https://github.com/shiroiokami85/talktalk_fast_5364This exploit allows SSH for...

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Jolnir by First Timer
  • 940 Views
  • 15 replies
  • 0 like

SagenCom Fast 5364 Latest Firmware version

Hi,I just installed a new SagenCom router, supplied by TalkTalk, replacing a Huawei router. Although the SagenCom is supposed to be the latest and greatest, it currently has less functionality than the Huawei and is very buggy. This makes me think I ...

Binny by Participant
  • 536 Views
  • 9 replies
  • 0 like

Very Important - V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

V202 firmware.png

Huawei Router DG8041W intermittently resetting

Hi. I have the following router: Router: HuaweiDevice Type: DG8041WHardware Version: I.1.01Software Version: v1.05t The wireless keeps intermittenly dropping(every couple days on average) for all devices at the same time. Sometimes it comes back afte...

cmhs101 by First Timer
  • 305 Views
  • 3 replies
  • 0 like

TalkTalk Wi-Fi Hub v1.05t crashing on a regular basis

Hi there, I have a TalkTalk Wi-Fi Hub running software v1.05t.The router is crashing multiple times a day and causing major issues for me and my family.I've tried everything I can think of to work around the issue but it still crashes.Please advise h...

TalkTalk Wi-Fi Hub Crashing frequently

Hello, I have a TalkTalk Wifi Hub running Version v1.05tWe are quite heavy Wifi users, and just recently it's crashing regularly.I've looked for a Firmware update but can't find one online, I've also tried using external TP-Link access points to see ...

Screenshot 2024-08-09 at 08.55.54.png

Resolved! NordVPN

Morning I am unable to access the NordVPN website and need to for work quite urgently. I have followed all the obvious solutions (flush cache, try another browser, restart, check firewall, etc) without any success. Can you help?Thank you. Richard

RFLS2006 by First Timer
  • 831 Views
  • 9 replies
  • 0 like