For queries about your TalkTalk broadband service.
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hi,The Internet goes down fairly frequently and I usually have to reset the router. It also doesn't load pages once I'm connected to a VPN.How can I update my router firmware? It says it was last updated in 2018. Or is it that I need a new router? Cu...
Left SageCom Router (vintage 2022-ish) switched on overnight Jan. 8 2025.Next am all good except mobile phone cannot connect via wi-fi.Investigation shows 2.4Ghz wi-fi, though toggled ON, shows as : Disabled (in red). No amount of toggling wi-fi or r...
I closed my Talktalk account and gave a forwarding address as I've moved house, however I still haven't received a bag with which to return my old router. How long does this usually take and could one be sent out to me please? Dan
Hi Is it possible to set up the router to handle IPv6. There is no option in any of the menu routes, only IPv4 information/details. Software version is SG4K100206, is there an upgrade to the router software that will allow me to use IPv6 Thanks
I have a rather old modem originally supplied by Shell. It is a VMG3925-B10C. It has an old firmware version which I am nervous about trying to update as it is obsolete equipment. Can I get a new modem, please?
I THINK I MIGHT NEED A NEW ROUTER WHICH WAS ORIGINALLY SUPPLIED BY THE POST OFFICE BEFORE THE PROVIDER WAS TAKEN OVER BY SHELL ENERY AND NOW TALK TALK. I CAN CONNECT TO THE INTERNET FINE ON MY PC BUT MY TELEVISION TELLS ME I AM NOT IN FACT CONNECTED ...
I have just found my old D-link DSL3782 in my loft with ancillary cables etc Can I ask Talktalk for a returns bag so that it can be recycled?
Hi, From web searches I can see this is a common problem. My phone and iPad remain connected to wifi but frequently (several times per day) lose connection to the internet. I know this only because web pages time out. If I disconnect and reconnect wi...
For the last few weeks I have been encountering broadband issues. From the connection being intermittent to a complete loss. I have contacted support numerous times to no avail. I was told there was a manufacturing problem with the routers effecting ...
Hi, I have a Wifi Hub 2 with firmware SG4K100206 I understand there is a long standing bug in this release where the Guest Wifi Network clients are getting assigned DNS of 192.168.1.1 despite having addresses in 192.168.8.0/24 Apparently this has bee...
After a few years of solid connection - no problems I have began having issues with connection drop outs each day. Each time line check seems to find no problem but am losing connection on all devices. Fearing it may be a firmware issue as i've not c...
Hello, seems like I’m not the only one having this issue. My internet keeps dropping off at random times and the only way to fix this is to restart the router. When the internet stops working the router still shows the white light as if it was workin...
I'm currently experiencing major issues with my TalkTalk Router over the past week. The main issue is that the internet connection keeps randomly dropping off completely and the only way to resolves this is by turning off the router and restarting it...
Hi, I am having issues connecting to xbox live using wifi an wired connection. I am also having issues with connecting to some social media platforms like Instagram and facebook via wifi on my Iphone and Macbook.I have gone through the live chat and ...
Hi. My Work VPN does not work. I'm using the Built-In Windows 10 Client and have noticed others in the forums having the same issue. I've tried the following:1) Disabled "Scam Protection" 2) Change Firewall setting from "Medium" to "Low" Rebooted rou...
Hi Team, I've been a TT customer since 2021, I've had the same router, TalkTalk Wifi Hub. It says the FirmWare version is TalkTalk Wi-Fi Hub, Version v1.05tIn last couple of days, we are having issue where the router indicator light stays white, but ...
Hi. Almost overnight I stopped being able to connect to CISCO AnyConnect. I've spent a lot of time in in the help chat and it's still not working, which is impacting ability to work from home. I see some people have managed to have their firmware res...
My WiFi calling stopped working a few weeks ago. Thought it was my phone, but having reset everything and testing it on my office WiFi and a friend's WiFi, it seems it's only happening on my home WiFi. Router version is SG4K100202 - did some Googling...
There are various issues with the Sagemcom 5364 User Interface [firmware SG4K100174]. Please can you update the firmware to SG4K100206.
HiI seem to be having the same issues as others with Cisco AnyConnect. No internet access and no VPN connection to my work laptop. I am having to hotspot to able me to work. My company has told me it’s down to a firmware update sent out by TalkTalk a...
I have not been able to connect to our TalkTalk wifi since mid September on my work laptop. I have multiple calls with the IT dept and they said its nothing they have changed or can fix, and that talk talk have rolled out a firmware update that is cr...
@KeithFrench, I have just seen your post about "Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub.". I have a Sagemcom 5364 with firmware SG4K100174. I set up the Sagemc...
Hi I seem to be having the same issues as others with Cisco AnyConnect. No internet access and no VPN connection to my work laptop. I am having to hotspot to able me to work. My company has told me it’s down to a firmware update sent out by TalkTalk ...
Hi, Since Friday 4th Oct I’ve had very intermittent internet connection.I work from home and use Cisco Connect from my laptop, like others here who are having issues, mine will also not connect.Webpages in browser will not always load, pressing F5 a ...
As others are experiencing in multiple posts in the past few weeks, I am also having the same issue with Cisco AnyConnect. My work laptop fails to connect via my home TalkTalk Router (FAST 5364-3.T8). My personal laptops, which don't use Cisco Anycon...