Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hello had full fibre for a while now and ever since had a ping of around 60 download and 150ms upload on a empty line. On previous ADSL line I had around 10ms down and 12ms upload. The ridiculous high ping is impossible to game on I need my like twea...
Hi, I moved from Shell recently and have been sent a router to connect to talk talk, I'd never needed broadband when I was with Shell. I set it up yeserday and got the solid white light but was still not working correctly. I went through a chat sessi...
For quite some time now (degradation over several months) we have been experiancing issues with our router more and more. This has ranged from extremely poor connection even though being in the same room as the router, to outright loosing connection ...
I've had issues with my internet for some time but it's beginning to really get on my nerves so I thought I'd get in touch. The connection doesn't seem to be stable at all and I have issues on several devices.On my work Mac, even low quality Teams ca...
We left you ages ago. You are given us a bill. Not need because we have not use any off your data. Thanks.
Hello. I am a bit confused by this but I am moving home and tried to get my internet swapped over, however no one can offer me more than 10-14Mbps even though according to the open reach website the property can support up to 80Mbps as can the whole ...
Hi there, We have a very old router, a HG633. Over the past 6 months it has slowed down considerably. Rebooted, reset to factory, changed cables, nothing has helped. Gaming has become worse over the last 6 months, ping has risen by over 15 on every s...
Hi,2 days ago, precisely at midnight, connection went down and restored by itself during the night.Since then my speed has gone down from 76mbit to 37mbit.I'm very confident the issue is not on my side.What I tested so far- reset the router, check th...
Hi,I just installed a new router over the weekend and I was hoping you could optimise my connection please.Thanks.
HiI'm on Fibre 65 and used to get around 45+Mbit speed. My line speed (on my monthly roll-over date, though that might just be a coincidence) has dropped to 39998Kbps and won't go above that, even if I try to force the SNR margin down.Can one of the ...
Hi. I'm trying to look at the UPnP features of my FAST5364. Specifically, the count of WAN data up/down, so I can display it in my IoT front end alongside a number of other statistics of my house. The UPnP features for External IP and WAN Status seem...
Hi Team. I'm seeing slow downs again and well below guaranteed minimum to an almost unusable speed. A router reboot will still not get speeds above 8Mbit {checking at router) Nothing changed in the house. Had this several times in past and each time ...
Hi, Have had talk talk fibre for a few years and renewed on a deal end of last year but using existing router with no issues previously.For the last few weeks have struggled to get full speed and weekly history in my account shows consistent 1mb spee...
Been experiencing serious network lag showing continuous packet loss (excess of 30%) using an online system - Second Life (SL).SL is based around Portland USA and uses Amazon Web Services.I have the standard 'Talktalk Wi-Fi Hub', 60mbps fibre and spe...
Can somebody please tell me how I find the actual help section on the talktalk website? I have a long series of problems, all of which boil down to "I'm getting terrible service", and I would like to discuss them with a real person via their interact...
I will start with the speed issue, I used to have nothing but praise for Talk Talk, sadly that has now dwindled.I used to enjoy speeds of 63455Kbps down and 20000Kbps up. Good quality connection with no connection or usage problems for audio and or v...
Hi, I've got an issue with my broadband line (I think it's been aggressively DLM'd as I had a fair few power cuts recently and I can see the noise margin on my line is up at 14.2dB, it looks like i'm being banded). The portal is recognising and issue...
For two weeks I have been experiencing constant disconnects and 0.5-3mb down 0.2mb up when it is connected which is all but useless. I reported the fault in the 2nd of August, with no updates from Openreach except to say that an engineer is visiting ...
I think I might know why...IN 2016 my ADSL router was handshaking at 3,776kbit/s.with 6.0db SN margin Since then I have had no change to the layout in the house but from the start of this year the speed has progressively dropped to 3, then 2.5, then ...
I am told by a TT colleague that I should be able to establish my Monthly and Yearly BB usage by logging on to my account. However I get a notice that says this information is not available.So Community please help me.
Good Morning,I noticed my broadband was running slow on the evening of the 28th April, when checking on Friday the 29th I saw that my "Link Rate: 9997/39999 Kbps" this is much reduced from my normal rate which from memory was in the low 60MbpsThis mo...
I think my router was updated this morning to this firmware (looking at the logs) I experienced connection drops throughout the morning between 09:30 and 11:30. I have restarted the router and Powerline adapters that have been working well. Line spee...
Thursday morning both the phone line and broadband lost connectivity. I later found out this impacted the local area and not just myself as three Openreach engineers were working on the box five minutes from the house. Why has our profile changed fro...
I had fibre65 which was rock steady and fast (60 down 20up) - i then got invited to upgrade to Fibre150 - and despite a return visit from openreach I find the service is unreliable (cutting out frequently and box resetting) and has never given the sp...