For queries about your TalkTalk broadband service.
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
What is the address to return an old router to?
I have been having constant Internet drops for the last 24 hours. I went through the My Connection section of the website, which detected issues. Therefore, a case was opened. I was given the option to use Live Chat. However, when clicking on the liv...
We are trying to link one talk talk router with another in order to extend our wifi coverage but it just doesn't seem to work. We've disabled the DHCP etc on the 2nd one, but the original router just can't 'see' the 2nd router. We have done so much r...
anyone else unable to get to Reddit website through their TalkTalk router?i can access it fine from home on my mobile if i turn off wifi and turn on mobile data, but if i try to access it through TalkTalk router i just get a 'Hmmm… can't reach this p...
My WiFi was working fine this morning, but after having to restart my computer I suddenly had ‘no internet access’ despite still being able to access the internet on other already connected devices. I restarted my router in an attempt to rectify the ...
I want to set up a cloud based radius server in AWS to authenticate my devices using 802.1x/WPA2/WPA3 enterprise (basically using this as practical training to increase my skill set at work) I can set up the Talk Talk broadband router as a radius cli...
The problem started at the beginning of this year, we have two iPhones in the household (both fully updated to the latest iOS) and they seemingly randomly get kicked off the wifi connection sporadically throughout the day. Sometimes one will be on an...
Good morning After about one week of loosing WiFi connection about 2 or 3 times a day, fault reported to TalkTalk, who ran line checks and reported back as no fault found. On Wednesday 7th May, the Router (Sagemcom) went offline about midday, and wou...
My grandson visits regularly and uses my Wifi for his Playstation, tablet and phone. Is there any way to manually disconnect them after he leaves?
,how d I know if my router is blocking my smart now stick
Hi. I've recently renewed my broadband contract with Talktalk and have been sent a new router. It appears identical to my existing Sagecom router. Is there any benefit in changing my broadband from the older router to the new one?
Hello. I received an e-mail saying my Huawei HG633 router is out of maintenance and support with the manufacturer and you would be in touch about a replacement. But I have been getting dropouts for quite some time and I am constantly having to reboot...
Hi I keep getting warning message "unsecured connection" do not enter sensitive information such as passwords & credit cards on this site it could be stolen.I recently had a new router which I thought would eliminate this issue but still getting same...
Hi.Is it possible to get a replacement router? My current router is 'acting up'. Resulting in an interrupted service. I am due to renew my contract soon and want to make sure I am getting the best possible connection. Thankyou.Stephen Fowler
I'm looking to change my current Internet service from NowTV, who have proven themselves to be useless and *@#][!![]'#[@#]!*, to TalkTalk. Do I need to do anything in particular when switching services? What do I do with my NowTV router?
Hi, I've had an email about my router not getting any more updates, I've checked the list and HG635 is on there, please could you send me a new router, thank you
I’ve had an email saying my Router is no longer supported. This worries me given the security risks. How do I upgrade my Router for free?
Hi, came home to find all my smart devices linked to my 2.4g wifi is no longer responding, saying devices are off line. My devices linked to my 5g wifi are working still though?
Talk Talk email me to say my router needs replacing, then here I am trying to find ANYTHING that might help me to do that!! I just want a new router. Sheesh. The speed here is similar to 1980!It is near impossible getting to talk to anyone with a hea...
HelloI’ve been trying to get help from TalkTalk about my broadband. We run 3 laptops and 3 phones plus the usual extras eg printer ring doorbell etc. our devices drop connections multiple times per day it’s so frustrating. Our router is no longer sup...
Usual external ip address problem, Day 5 no Internet. Two hour long live chats, one half hour to a real person. Still no Internet. No good with people working from home. Will report everyday as that is what is recommended by ofcom when it comes to mo...
Hello,I have received an email and letter from TalkTalk saying that to my router (HG533) is no longer supported and will not receive any more security updates. I’ve checked that it is on the list of unsupported devices on your website so please can y...
no internet connection. Openreach router box showing red light. Have switched on and off and still not working for 24 hours now
Just had a call that seemed a lot more convincing than the usual. Knew a few details about our setup. Saying that TT are sending out new routers to customer due to updates at the local exchange box. He seemed a bit believable until he asked me to log...
Good evening,I had an e-mail a few weeks ago advising me that TalkTalk will no longer be supporting my router, could I have some advice as where I can get a router that will be supported.Thanksjanet.