For queries about your TalkTalk broadband service.
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hello. I received an e-mail saying my Huawei HG633 router is out of maintenance and support with the manufacturer and you would be in touch about a replacement. But I have been getting dropouts for quite some time and I am constantly having to reboot...
Hi I keep getting warning message "unsecured connection" do not enter sensitive information such as passwords & credit cards on this site it could be stolen.I recently had a new router which I thought would eliminate this issue but still getting same...
Hi.Is it possible to get a replacement router? My current router is 'acting up'. Resulting in an interrupted service. I am due to renew my contract soon and want to make sure I am getting the best possible connection. Thankyou.Stephen Fowler
I'm looking to change my current Internet service from NowTV, who have proven themselves to be useless and *@#][!![]'#[@#]!*, to TalkTalk. Do I need to do anything in particular when switching services? What do I do with my NowTV router?
Hi, I've had an email about my router not getting any more updates, I've checked the list and HG635 is on there, please could you send me a new router, thank you
I’ve had an email saying my Router is no longer supported. This worries me given the security risks. How do I upgrade my Router for free?
Hi, came home to find all my smart devices linked to my 2.4g wifi is no longer responding, saying devices are off line. My devices linked to my 5g wifi are working still though?
Talk Talk email me to say my router needs replacing, then here I am trying to find ANYTHING that might help me to do that!! I just want a new router. Sheesh. The speed here is similar to 1980!It is near impossible getting to talk to anyone with a hea...
HelloI’ve been trying to get help from TalkTalk about my broadband. We run 3 laptops and 3 phones plus the usual extras eg printer ring doorbell etc. our devices drop connections multiple times per day it’s so frustrating. Our router is no longer sup...
Usual external ip address problem, Day 5 no Internet. Two hour long live chats, one half hour to a real person. Still no Internet. No good with people working from home. Will report everyday as that is what is recommended by ofcom when it comes to mo...
Hello,I have received an email and letter from TalkTalk saying that to my router (HG533) is no longer supported and will not receive any more security updates. I’ve checked that it is on the list of unsupported devices on your website so please can y...
no internet connection. Openreach router box showing red light. Have switched on and off and still not working for 24 hours now
Just had a call that seemed a lot more convincing than the usual. Knew a few details about our setup. Saying that TT are sending out new routers to customer due to updates at the local exchange box. He seemed a bit believable until he asked me to log...
Good evening,I had an e-mail a few weeks ago advising me that TalkTalk will no longer be supporting my router, could I have some advice as where I can get a router that will be supported.Thanksjanet.
I have been sent a WiFi booster but it will not connect to my router. In another thread it said that I need a newer version of firmware on my router. When the person at TalkTalk suggested the booster, they said they had already updated my routers fir...
The power was off for a short while yesterday and since then it has flashed amber and not connected. I have switched on and off, I have reset and used the WPS button but nothing has worked. I will be working from home tomorrow and Friday and I need t...
My router is out of support please may I have a new one.
I received an email from TalkTalk on 20/03/2025 titled 'An update on your pricing and equipment'.It said:"We also need to inform you your router is no longer supported by the manufacturer with software and security updates. Your device is currently w...
Hi, I received an email stating my Huawei router is no longer supported. Please provide a supported replacement, thanks.
i have received a letter from talk talk telling me that my router will no longer receive software or security updates. can anyone tell me if i am entitled to a replacement. thanks
Hello Can't get in touch with TT so I am asking here.I had a total power cut for one hour whilst my electricity meter was being replaced.After reconnection, I could not connect my MBox Android Smart TV box to the TV via the internet; the password jus...
I use Norton 360 which tells me that my wifi password is too weak, my current password is 12 characters mixed case including numbers, I tried a # symbol which the router rejected as invalid so I'm looking for other characters which the router will ac...
How do I upgrade my old Huawei HG633 router? I have been told by Talktalk this is now unsupported?
Constant flashing red light on router turned off multiple times been like this for two days no internet connection
Is it possible to get a replacement router for my home please.I have had the current talktalk router for a long time and I suspect it needs to be replaced. Thank you